New Teams outlook Add in

Question

Os version Windows 10 21H2

New Teams client installed successfully and working as expected but only problem with Teams outlook Add In. We couldn't locate Add In from outlook client 2016.

Add-in is not showing in File-Options-Add-ins

Add-in is not in disabled com-add ins

We couldn't locate Teams add in folders in %localappdata%

But we can find MSI installer from Program Files\WindowsApps\MSTeams_24102.2223.2870.9480_x64__8wekyb3d8bbwe\MicrosoftTeamsMeetingAddinInstaller.msi

Teams add-in fast connect load behaviour value is 3 in HKCU

Any one can help me to find out why Teams Add-in showing in outlook please ?

Answer 1

Hi @24481139

If you're a Microsoft Teams administrator, and your users can't install the Teams Meeting add-in for Outlook, schedule Outlook meetings from Teams, or schedule Teams meetings from Outlook, try the following steps to troubleshoot and resolve the issue:

1.Verify that the following policies are assigned to the affected users:

A Teams Upgrade policy that enables scheduling meetings in Teams. For more information, see Set your coexistence and upgrade settings.

A Teams Meeting policy that enables the Outlook add-in to be installed. For more information, see Meeting policy settings.

2.Use the Teams Add-in Missing in Outlook diagnostic

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