Some accounts cannot upload files

runxing qiu 25

We've been using this feature for a long time and in recent days we've noticed that some accounts can't upload files, but some do. The only apparent difference is the URL used for uploading. The abnormal accounts use https://my.microsoftpersonalcontent.com/personal, while the available accounts use https://api.onedrive.com/rup/ and uploaded URLs are from UploadSession. What could be causing this difference?

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runxing qiu 25

Error detail:

com.microsoft.graph.core.ClientException: Upload session failed.
	at com.microsoft.graph.requests.extensions.ChunkedUploadRequest.upload(ChunkedUploadRequest.java:116)
	at com.microsoft.graph.concurrency.ChunkedUploadProvider.upload(ChunkedUploadProvider.java:186)
	at com.microsoft.graph.concurrency.ChunkedUploadProvider.upload(ChunkedUploadProvider.java:214)
	at com.cloudcoupler.OneDriveProvider$openDocument$1.invoke(OneDriveProvider.kt:457)
	at com.cloudcoupler.OneDriveProvider$openDocument$1.invoke(OneDriveProvider.kt:400)
	at com.cloudcoupler.UtilsKt$async$1$1.invokeSuspend(Utils.kt:26)
	at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
	at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:106)
	at kotlinx.coroutines.internal.LimitedDispatcher.run(LimitedDispatcher.kt:42)
	at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:95)
	at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)
	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)
	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)
	at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)
Caused by: com.microsoft.graph.core.ClientException: Error code: unauthenticated
Error message: Unauthenticated

PUT https://my.microsoftpersonalcontent.com/personal/a42fa85f95cc1a8f/_api/v2.0/drive/items/01ZSWHIXDZ6RIIRCR4D5BLTIFDIFQMLPFH/uploadSession?guid=%27a0589390-c436-4350-9102-854e9917aa9f%27&dc=0&tempauth=xxx
SdkVersion : graph-java/v2.10.0 Content-Range : bytes 0-18264/18265 Authorization : [PII_REDACTED]   401 : FORBIDDEN Cache-Control : private, max-age=0
Content-Length : 64
Content-Security-Policy : frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com *.skype.com *.teams.microsoft.us local.teams.office.com *.office365.com goals.cloud.microsoft *.powerapps.com *.yammer.com engage.cloud.microsoft word.cloud.microsoft excel.cloud.microsoft powerpoint.cloud.microsoft *.officeapps.live.com *.office.com *.microsoft365.com *.stream.azure-test.net *.microsoftstream.com *.dynamics.com *.microsoft.com onedrive.live.com *.onedrive.live.com securebroker.sharepointonline.com;
Content-Type : application/json
Date : Fri, 31 May 2024 07:04:20 GMT
Expires : Thu, 16 May 2024 07:04:20 GMT
Last-Modified : Fri, 31 May 2024 07:04:20 GMT
MicrosoftSharePointTeamServices : 16.0.0.24908
MS-CV : qhkFo+d/Y0G1W+ZnjFzBmw.0
P3P : CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
request-id : a30519aa-7fe7-4163-b55b-e6678c5cc19b
SPRequestGuid : a30519aa-7fe7-4163-b55b-e6678c5cc19b
Strict-Transport-Security : max-age=31536000
Vary : Origin

Dicken Christian 0 Reputation points

2024-07-08T09:56:11.2566667+00:00

Some of our users are also facing this weird issue with their personal OneDrive accounts. Please prioritise a fix for this.
SyncTech Developer 0 Reputation points

2024-07-23T06:11:33.1433333+00:00

Hi runxing qiu, have you had any luck in figuring out the problem or a workaround?

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Some accounts cannot upload files