Hi @Lisa C ,
How did you connect your outlook account from google workspace? As far as I know, the steps to turn on automatic forwarding in Outlook.com:
- Open Outlook and select Settings.
- Select Mail > Forwarding.
- Select the Enable forwarding option.
- Select Save.
To turn off forwarding, clear Enable forwarding and select Save.
Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, I recommend reaching out to the support teams of Google Workspace, they have comprehensive guides and resources to help you.
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