Unable to Sign In to Azure via Azure Storage Explorer

Question

I installed Azure Storage Explorer desktop application. I am trying to Sign in to Azure however not getting redirected to web however can see below message:

'''Your browser should now open and redirect you to a login page. Waiting for authentication...'''

Answer 1

Hello Khushbu Fegade,

Thanks for your question, I will recommend chanigng the browser sign in method using the steps below:

Under Settings (gear icon on the left) > Application > Sign-in, look for the Sign in with setting. There are three options:

• Default Web Browser: sign-in will happen in your OS' default web browser. This option is recommended.
• Integrated Sign-In: sign-in will happen in a Storage Explorer window. This option may be useful if you're having issues using your default web browser to sign in.
• Device Code Flow: Storage Explorer will give you a code to enter into a browser window. This option isn't recommended. Device code flow isn't compatible with many CA policies.

The above steps are gotten from: https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-sign-in?source=recommendations#changing-where-sign-in-happens

Regards,

Abiola

You can mark it 'Accept Answer' and upvote if this helped.

Answer 2

I would like to announce that issue is resolved now.

Thank you so much all of you for helping me to solve this problem.

I really appreciate your efforts!.

Answer 3

Hello Khushbu Fegade,

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this!

Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer. Accepted answers show up at the top, resulting in improved discoverability for others.

Issue: Customer unable to Sign in to Azure however not getting redirected to web however can see below message:

'''Your browser should now open and redirect you to a login page. Waiting for authentication...''' 

Cause: Incorrect version.

Solution: After upgrading to version 1.34, the issue got mitigated.

Answer 4

Hello Khushbu Fegade,

Greetings! Welcome to Microsoft Q&A Platform.

I understand that you’re encountering an issue with signing in to Azure Storage Explorer and consider checking the below following factors to resolve the issue.

1. Check if you have the latest version of Storage Explorer installed. Make sure that you have the latest version of Storage Explorer installed on your machine. You can download the latest version from here
2. Try clearing the cache in Storage Explorer. You can clear the cache by going to the Help menu and selecting "Clear Cache".
3. Check that you are using the correct credentials to sign in to Azure Storage Explorer. Make sure that you are using the same credentials that you use to sign in to the Azure portal.
4. Check that your Azure subscription is active and that you have the proper permissions to access it. You can do this by logging in to the Azure portal and checking the status of your subscription. Refer article

Additional information: This may happen due to permission issues as mentioned here- https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-troubleshooting?tabs=Windows#why-do-i-need-a-management-layer-role-to-see-my-resources-in-storage-explorer "To find your subscriptions and storage accounts, Storage Explorer also needs access to the management layer. If you don't have a role that grants any management layer permissions, Storage Explorer can't get the information it needs to connect to the data layer." There are several Azure built-in roles that can provide the permissions needed to use Storage Explorer- https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-troubleshooting?tabs=Windows#recommended-azure-built-in-roles You specifically may need the reader role to list storage accounts- https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-troubleshooting?tabs=Windows#read-listget-storage-accounts-permissions-issue

For more information refer to this article: https://learn.microsoft.com/en-us/azure/vs-azure-tools-storage-manage-with-storage-explorer?tabs=windows, https://learn.microsoft.com/en-us/troubleshoot/azure/azure-storage/storage-explorer-troubleshooting?tabs=Windows#error-self-signed-certificate-in-certificate-chain-and-similar-errors

Sign in to Storage Explorer: https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-sign-in

Hope this answer helps! Please let us know if you have any further queries. I’m happy to assist you further.     

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