search index is blank

b3hrad 1 Reputation point

I have a windows server 2019 which is configured as Terminal server , users can not search in outllok , i tried to rebuild te search index but there is nothing in that window , i try some solution like online repair on microsfr office 2019
also user SFC and DISM commands , reset the windows serach service but none of them working for me.

any suggestion.


Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. b3hrad 1 Reputation point

    any suggestion ?
    i did the windows update , SFC scan , DISM restore health , online repair on office , check the service and restart the service , reboot the server .... there is no software or paths list in indexing option.

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  2. Jenny Yan-MSFT 9,316 Reputation points

    1.Kindly confirm when did the issue occur? Is there any changes made before like installing patches and so on.

    2.Please login to the server locally and check if any files under following path:
    %LOCALAPPDATA%\ Packages \ windows.immersivecontrolpanel_cw5n1h2txyewy \ LocalState \ Indexed \ Settings \
    If it is empty, please try to copy from one of the working computer and paste to the same path.

    3.Have you tried the "Troubleshoot search and index"? Any errors or problems detected?

    Hope this helps and please help to accept as Answer if the response is useful.


  3. amajer 1 Reputation point


    Is this issue solved as I have same issue, tried to copy over the files from another server but it didn't help.

    Many thanks

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  4. Arne Olav Oskarsen 1 Reputation point

    I have the same problem on a server 2019

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  5. Martin Svoboda 1 Reputation point


    I have very similar problem - Index stops after several files. (index stops actually after 241 files, but on disk there are much more files...).

    In Event Log is error after indexing starts:
    "Službě Windows Search se nepodařilo zpracovat seznam zahrnutých a vyloučených umístění, a to s chybou <30, 0x80004005, file:///C:[135d227b-76da-49ca-a67d-572927a57046]\ProgramData\Microsoft\Windows\Start Menu\>."

    In English it could be:
    "Windows Search failed to process the list of included and excluded locations with an error <30, 0x80004005, file:///C:[135d227b-76da-49ca-a67d-572927a57046]\ProgramData\Microsoft\Windows\Start Menu\>."

    I've tried a lot of advices, such as SFC, DISM, repair office, reset indexing, "automatic problem solve", setup other directory for index, and also reboot server...

    I've made also thread here (, but no result...

    Have anybody some advice how to index whole disk, please?

    Best regards,
    Martin Svoboda


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