No audio device ... not started

John Lenz 1,726 Reputation points
2024-06-23T17:07:52.14+00:00

Windows 11 Pro, current build

Gigabyte Z790

Intel i7-13700k

Microsoft high definition audio driver; 10.0.22621.2506

Sound was working OK, now show "no audio" troubleshooter comes back with no driver.

I check current updates and no hardware driver updates. A few recent Realtek updates but weeks before loss of audio.

I un-installed driver, rebooted and still same issue.

I unplugged speaker cable and reinserted, got speaker squawk sound at plugin.

What is happening & how do I fix it.

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  1. John Lenz 1,726 Reputation points
    2024-06-25T21:23:14.8033333+00:00

    SFC /Scannow went OK

    Multiple DISM fails with:

    :\Windows\System32>DISM /Online /Cleanup-Image /RestoreHealth /Source:G:\Sources\install.wim

    Deployment Image Servicing and Management tool

    Version: 10.0.22621.2792

    Image Version: 10.0.22631.3737

    [==========================100.0%==========================]

    Error: 0x800f081f

    The source files could not be found.

    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

    I have the correct win11 23H2 ISO and my OS is at 23H2. I do not know how to examine the log file to see what it is looking for.

    dism.log is the run result.

    Any help appreciated.

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  2. John Lenz 1,726 Reputation points
    2024-06-25T21:26:25.4766667+00:00

    I ran SSFC /Scannow & OK.

    Multiple DSIM failed looking for source:

    :\Windows\System32>DISM /Online /Cleanup-Image /RestoreHealth /Source:G:\Sources\install.wim

    Deployment Image Servicing and Management tool

    Version: 10.0.22621.2792

    Image Version: 10.0.22631.3737

    [==========================100.0%==========================]

    Error: 0x800f081f

    The source files could not be found.

    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

    I have the correct 23H2 ISO and my OS is 23H2. I do not know how to read the log file. Any help appreciated.

    dism.log

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  3. John Lenz 1,726 Reputation points
    2024-06-26T03:33:39.09+00:00

    SFC /scannow worked. DISM failed on "cannot find source". I mounted win11 23H2 ISO (OS is 23H2) and reran DISM with Source option. Still failed. Attached is the log file. I do not know how to read it. Any help appreciated.

    dism.log

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