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Tracking heatmap on multiple URLs at the same time

Ngọc Diệp Bùi 41 Reputation points
2020-11-24T07:24:17.23+00:00

Dear Sir/Madam,

We are a website management software company. We have a model that is almost identical to Shopify but smaller.
We have about 20,000 active merchants with 20,000 different admin pages in our form: [store's name].mysapo.net/admin
We want to aggregate the heat maps of these 20,000 sites into one place to track the heat maps of all our customers.
I learned that Microsoft has just developed Clarity to be able to track the heatmap of a website. Can Clarity help us track heatmap on multiple URLs at the same time? We are willing to pay the fee if you can satisfy our request.

Hope to hear from you soon!!
Thanks and best regard!
Diep

Microsoft 365 and Office SharePoint For business Windows
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  1. JoyZ 18,111 Reputation points
    2020-11-25T02:04:11.733+00:00

    Hi @Ngọc Diệp Bùi ,

    Yes, Clarity can help you track heat maps on multiple site pages where the Clarity tracking code is installed at the same time.

    Onboarding Clarity is free and easy and we could add unlimited number of projects for each domain or website.

    Follow the articles below to sign up and start using Clarity right away:

    1. Sign up: https://learn.microsoft.com/en-us/clarity/getting-started
    2. Setup Clarity manually:https://learn.microsoft.com/en-us/clarity/clarity-setup

    (PLease note: To setup Clarity, you would need access to your website's <head> section)

    More information for your reference:

    https://learn.microsoft.com/en-us/clarity/heatmaps-features#heatmaps-limitations

    If an Answer is helpful, please click "Accept Answer" and upvote it.

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  1. florian schoel 6 Reputation points
    2022-10-30T09:58:48.72+00:00

    That is NOT the answer to the question the person asked.

    You gave a general answer that does not apply to the specific question.

    Look.... here is what the person asking this question actually was trying to say:
    Need an "aggregated" heatmap view.

    Right now, I can only see heatmaps by individual URLs.

    What if I need an aggregate view of a heatmap.
    i.e.: For all URls that share a common custom tag for example.

    Example: Onlineshop has 1000 products. I do not want to look at 1000 individual URLs to get an understanding of the heatmap of "product page template".

    Better would be ONE heatmap, that aggregates ALL Heatmaps of ALL product pages (based on a custom parameter that we are sending whenever a product page is viewed).

    Does that make sense?

    We are sending custom tag "pagetype"=product.
    Even if I use "Custom Tags", these Tags can only be used to filter out all URLs with this Custom Tag.
    And I am back to looking at individual URLs instead of seeing ONE heatmap, that sums up ALL interactions of ALL product pages (custom tag: pagetype=product)

    1 person found this answer helpful.
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