Microsoft account needed to access my certification

anass samiri 20 Reputation points
2024-06-25T19:01:55.91+00:00

Hello,

I forgot my Microsoft account which i passed the certification with. I have to access to my certification.
When i tried to link it with a new account i couldn't find the Access Code anywhere ( i didn't receive it with the MC ID).

Could you please help?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,931 questions
Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
6,121 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,640 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,272 questions
0 comments No comments
{count} votes

Accepted answer
  1. Crystal-MSFT 45,486 Reputation points Microsoft Vendor
    2024-06-26T02:19:44.1266667+00:00

    @anass samiri, For your issue, you can contact credential support to see if they can help.

    https://learn.microsoft.com/en-us/credentials/support/help


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

2 additional answers

Sort by: Most helpful
  1. akinbade abiola 6,420 Reputation points
    2024-06-25T19:25:22.7133333+00:00

    Hello anass samiri,

    Thanks for your question

    I'm sorry to hear that you're having trouble accessing your Microsoft account. To recover please go to the account recovery pages below:

    Account Recovery 

    Help with the Microsoft account recovery form

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

    0 comments No comments

  2. Yanhong Liu 4,420 Reputation points Microsoft Vendor
    2024-06-27T02:46:38.56+00:00

    Hello,

    Thank you for posting in Q&A forum.

    The Q&A forum currently does not support certification/exam related content.

    If you need more information about Microsoft certifications and exams, we recommend you refer to the following links. Microsoft Training & Certification provides a dedicated support forum to help answer all your questions.

    https://trainingsupport.microsoft.com/en-us/mcp/forum

    Please note: You should avoid any personal information, because your posts will be publicly visible.

    I hope the information above is helpful.

    Best Regards,

    Yanhong Liu

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.