Can we change the user agent to run outlook addin in Edge instead of IE in Outlook

Mahesh Kurucheti 51 Reputation points
2020-11-26T11:34:32.6+00:00

Can we change the user agent to run outlook add-in in Edge instead of IE in Outlook.

I am using windows 10 less than 1900 build?

If build is >1903 it is taking Edge otherwise taking as IE.

Is there any way to update the user agent?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jade Liang-MSFT 9,976 Reputation points Microsoft Employee
    2020-11-27T02:57:47.577+00:00

    Hi @Mahesh Kurucheti ,
    What's the version of your Windows and Outlook client?
    Did this issue hoccur with a specific add-in or all add-ins in your Outlook?

    Based on my research, the browser used by Office Add-ins actually depends on the computer's system, whether the add-in is running in Office on the web, Microsoft 365, or non-subscription Office 2013 or later. Here is the list of browser used for the various platforms and operating suytems : Browsers used by Office Add-ins, please first check it with your version of the Windows and Office.

    If that's not your case and the issue only happens to any specific add-ins, it may also be related to the add-ins themselves.

    It's suggested to troubleshoot your issue by the steps above, if you still need more help, please provide me with more information about your issue and I would continue to research it with you. Thanks for your understanding.


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