AADSTS7000215: Invalid client secret provided

Question

I got this error setting up ODOO Outlook Connector: An error occurred when fetching the access token. AADSTS7000215: Invalid client secret provided. Ensure the secret being sent in the request is the client secret value, not the client secret ID, for a secret added to app '08520c3e-80a1-48cd-b87a-bf425fd54973'. Trace ID: f38c62c0-6359-422e-8a0e-16bcf7bb8e00 Correlation ID: 96c639cb-eecf-4178-b6ab-67fc74d56749 Timestamp: 2024-06-28 23:26:05Z

Secure ID is correct - I tried to regenerate man y times. There is no + or = signs. Still not working - please help ?

Answer 1

Hello STRATTFORT

The "invalid client secret" error typically occurs if the secret is invalid, expired, or has a special character in it.

There are couple of solutions:

Client Secret Format:

• Ensure that you’re passing the client_secret correctly. It should be used in a web app or web API, not in a native app. Native apps may have difficulty reliably storing client secrets on devices1.
• Make sure you’re using the actual client secret value, not the client secret ID.

Check Encoding:

• Avoid encoding the secret; provide it as-is. Encoding might cause issues, especially if there are special characters involved.

Plus Sign Issue:

• If your client secret contains a “+” (plus sign), regenerate it until you get a secret without the plus sign. Some systems might interpret the plus sign differently2.
• Try to encode your secret ( e.g. replace + by %2B , = by %3D etc)

Answer 2

This kind off AADSTS7000215: Invalid client secret provided error will come due to incorrect configuration in Odoo Outlook configuration,

You can follow below steps.

1. Incorrect Client Secret:

Check the Client Secret from your Azure AD application.

If you are unsure about Client Secret then you can Regenerate in your Azure AD application and update it in Odoo.

2. Permissions In Azure AD Application :

First Verify permissions: Permissions like "Mail.Read" and "Mail.ReadWrite".

If your account is multi-tenant application then Grant admin consent to the application

3. Odoo Configuration:

Make sure that you have entered Correct client ID and secret in the Odoo Outlook Connector settings.

Ensure the Redirect URL in Azure AD is same configured in Odoo.

Click on Test connection to verify the configuration.

4. Azure AD Tenant Restrictions:

Please check if any Conditional Access Policies Or blocking access in your application

Make sure that IP address of your Odoo Server is allowed access the Azure AD tenant.

Other Additional Tips:

Sometime Clearing browser cache and cookies can resolve authentication issues.

Sometimes browser extensions can be also block the authentication processes.

You can check Azure AD logs to get information about the error.

Refer documentation of Azure AD And Odoo to troubleshooting Azure AD authentication issues.