Event Viewer error 1068 Database failed maintenance items

Question

I have an Exchange 2019 server giving event viewer error 1068, Database "mailboxDB" has failed maintenance items. Last maintenance item field requested age in minutes: xxxxx. It is happening about every 15 minutes. I cannot find any other related errors. Any idea where I can look to see what maintenance item is failing?

Thanks

Answer 1

Hi @David McBride,

Welcome to the Microsoft Q&A platform!

According to your description, you currently find error 1068 in Event Viewer, and the maintenance project of database "mailboxDB" failed.

I suggest you try to follow the steps below to troubleshoot:

1. Make sure your server has enough CPU, memory, and disk resources available. Insufficient resources may cause maintenance tasks to fail.
2. Navigate to Event Viewer > Exchange Server > Mailbox > Microsoft Application and Service Logs. Look for any relevant warning or error messages.
3. Exchange runs various online maintenance tasks, such as database defragmentation, index cleanup, etc. You can use PowerShell to check the status of the following tasks:

Get-MailboxDatabase -Status | Format ListName,Maintenance*

4. You can use the "Get-MailboxDatabaseCopyStatus" cmdlet to check the health of the database copy:

Get-MailboxDatabaseCopyStatus -Identity "mailboxDB"

5. Run an online integrity check to ensure that there are no potential issues with the database:

New-MailboxRepairRequest -Database "mailboxDB" -CorruptionType SearchFolder, AggregateCounts, ProvisionedFolder, FolderView

6. Make sure your maintenance schedule is configured correctly. You can use the following cmdlet to check and adjust the maintenance schedule:

Set-MailboxDatabase -Identity "mailboxDB" -MaintenanceSchedule (New-MaintenanceSchedule -DailyFrom 01:00:00 -DailyTo 05:00:00)

Please feel free to contact me if you have any queries.

Best,

Jake Zhang

Answer 2

Hi @David McBride,

Thanks for your response.

Great to know that the issue has already been resolved and thanks for sharing the solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept" the answer : )     

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Issue Symptom: 

Find error 1068 in Event Viewer, and the maintenance project of database "mailboxDB" failed.

 

Resolution: 

Sometimes, restarting the computer or related services can indeed solve the problem. If restarting does not solve the problem, you can further seek technical support.

Best，

Jake Zhang