Skype for business problems

Eduards 791 Reputation points
2020-11-30T12:16:20.923+00:00

Hello it's been a week after i migrated AD to new server with the same hostname and IP adress.

everything worked correctly but today skype for business is not working and i can't login

Is this related to AD migation?

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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Accepted answer
  1. Sharon Zhao-MSFT 25,061 Reputation points Microsoft Vendor
    2020-12-01T02:14:38.197+00:00

    @Eduards ,

    Could you provide us the error message if possible?

    Does this issue affect all the users in your organization?

    Except for the migration, do you do other changes in your environment?

    You could try to delete cached sign in credentials to fix this issue. Using Skype for Business scenario in the Microsoft Support and Recovery Assistant tool or manually clear the cached information. For more details, please refer to this article.

    Moreover, use Microsoft Remote Connectivity Analyzer to test if your environment has some issues.

    If no luck, it recommends you check if there is any related error message in Skype for Business server event viewer. We will do further investigation with this message.


    If the response is helpful, please click "Accept Answer" and upvote it.

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