Facing Technical Issue / Error while re-scheduling the Exam from Microsoft Portal

Pramod Kadam 35 Reputation points
2024-07-06T11:57:06.2466667+00:00

While re-scheduling Exam, I am getting page for "Transfer to Pearson Vue" and after submitting the details on page it's giving error "We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.". Due to this I am unable to re-schedule my exam within 24 hours prior to my scheduled exam.

Now, Pearson VUE Support Team is also NOT able to re-schedule it.

So need your assistance in re-scheduling the Exam, since I am unable to do it due to technical issues on Portal.

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  1. Duc 10 Reputation points
    2024-07-06T12:18:20.3066667+00:00

    I have the same issues

    2 people found this answer helpful.

  2. Bader, Ankur 5 Reputation points
    2024-07-06T12:55:33.01+00:00

    I am also facing this issue. Can anyone please assist here on highest priority as the exam can only be rescheduled before 24 hours. I have only 5-6 hours left. Please revert immediately

    1 person found this answer helpful.
    0 comments No comments

  3. Tinashe Munyanyiwa 5 Reputation points
    2024-07-06T13:34:48.1866667+00:00

    I have to same issue. Will this be resolved. Please assist.

    1 person found this answer helpful.
    0 comments No comments

  4. Hernan Silva 10 Reputation points
    2024-07-06T15:25:37.09+00:00

    I Have the same problem, my exam is tomorrow and I can not reschedule I'm getting the error:

    We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.

    1 person found this answer helpful.
    0 comments No comments

  5. Artem Rodkin 0 Reputation points
    2024-07-06T16:48:38.6166667+00:00

    I have the same issue, my exam will be in 27-28 hours and I can't reschedule it properly this time because of this issue

    0 comments No comments