Intune Update Ring Not Updating Device to Windows11 - Possible GPO Issue?

user_zero 1 Reputation point
2024-07-11T18:10:15.15+00:00

I'm trying to upgrade a test device from Windows 10 to Windows 11 via Intune.

I created policies to enable telemetry data and health monitoring on the device as well as created an update ring policy AND a feature update policy for the device.

From Intune's perspective, everything is showing a green check/success.

Endpoint analytics also lists the test device as Capable, for its "Windows 11 readiness state"

From the device's perspective though, it doesn't look like it's even trying to pick up the update... looking at the windowsupdate.log file, it looks like the only updates the machine is trying to pull down are for Windows Defender.

When I look at "View configured update policies" from the Windows update page of the test machine, there are a bunch listed with many of them showing a type of "Mobile Device Management", but a handful have a type of Group Policy:

  • Disable automatic updates
  • Get updates for other Microsoft products
  • Disable check for updates by user
  • Set Automatic Update options

Is it possible that one of these settings is preventing the update?
Is there something else I might be missing?

Thanks in advance!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,110 questions
Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
6,177 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,854 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,687 questions
0 comments No comments
{count} votes