Having an issue accessing Microsoft Teams Admin Center.

Question

Hello 

 

Please i need your help on this issue.

 

One of my customer is having an issue accessing Microsoft Teams Admin Center.

His email is hosted by GoDaddy. The former employee who was the Global admin has left the company and they have deleted the account of the formal Global admin from the control panel of Godaddy.

But when ever the customer want to access Teams Admin center he gets the error below:

How possible can the customer get access the Teams admin center

Answer 1

Hi @Iniobong Nkanga

Could you please tell me if you are getting this error when trying to access the Admin app in Teams?

To access the Teams admin center, you should make sure you are assigned one of the following roles:

• Global administrator
• Teams administrator

If you are one of the administrators, you will enter Admin:

If you want to assign role permissions to users, please refer to this reference.

Thanks for your understanding and support.

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