Windows 2016 RDP Connection Issue

Sajath PS 51 Reputation points
2020-12-01T03:36:20.863+00:00

Hi, We are using Windows-2016 Server for our application & Windows-10 Desktop computers are connected on RDP with Server. the issue we are facing that, After somedays Windows Server machine wont allow to connect on RDP until restart. Once system restarted, Server Machine will allow RDP Clients the there wont be any issues for some days. After somedays, again machine wont accept RDP connection, it mostly showing "Black Screen".

We checked & couldn't find any specific issue with software / installations. Also, quite surprised, since the behavior is same for 12 Machines which we are using in different building.

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Server | User experience | Other
{count} votes

12 answers

Sort by: Most helpful
  1. Anonymous
    2020-12-09T01:44:35.307+00:00

    Hi,

    The easiest way it to use windows update - check for updates. It will automatically install all the required KB as well as the latest update. If you would like to manually install it, we recommend you install the latest servicing stack update (SSU-KB4576750) before installing the latest cumulative update (LCU)

    0 comments No comments

  2. Sajath PS 51 Reputation points
    2020-12-09T14:30:44.757+00:00

    Hi Eleven,
    Today I have updated the patch & seems problem resolved with patch update, however we kept under observation.

    Thanks alot for the support & instruction for the matter.


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.