Cluster error

Question

Cluster with Alwayson unreachable:

Errors:

00000ef4.00000a74::2024/07/17-13:51:50.791 ERR [API] AccessCheck[AndAuditAlarm] failed. status = 0x00000005

00000ef4.00000a74::2024/07/17-13:51:53.512 WARN [API] s_ApiOpenResourceEx: Resource Scaleout Master not found, status = 5007

Answer 1

Hi @Dario Bodini ,

Thank you for your reaching out and welcome to Microsoft Q&A!

Please refer to this article, you can follow the steps to troubleshoot the issue. It may not be comprehensive. Could you please provide the detailed logs here to help us narrow down the issue? We need more information to locate the issue!

Thanks for your understanding. Your time and cooperation are much valued by us. We are looking forward to hearing from you to assist further.

Best regards,

Lucy Chen

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Answer 2

Dear @Anonymous ,

the article is not comprehensive, you're right.

Below attached advanced debug log files from both cluster nodes.

Regards

Dario

SQLTST-DC_cluster.log

SQLTST-BC_cluster.log

Answer 3

Hi @Dario Bodini ,

Thank you for your kindly feedback!

I've checked the logs you provided. I searched for situations similar to your issue and made the following summary. You can according to the suggestions below to troubleshoot your issue!

• It seems that all non-english operating systems are affected. Please refer to this thread and try to rename the ClusterResource if your system is like what he said.
• Here is an issue like yours, you can check out the answer in it.
• Some error messages in your logs make me confused. I think maybe some faults are beyond this SQL Server thread, I can only offer you support in SQL Server. You can add the tag Windows-Server-Clustering to the thread to get more help.

Feel free to share your issues here if you have any concerns.

Best regards,

Lucy Chen

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