mail flow rule not work

Question

HI, Expert,

I setu the rule when biger size message hit our mail server, the server will reject to give explanation to sender.

I test it not work.

Could you give advice what I lost?

Brgds
Liu Wei

Answer 1

Hi @liuwei@cesm

What's your Exchange server and CU version?

Please provide more information about your issue? Not work means you still receive messages size larger than 5MB or what else?

Have you checked the rules you created befor which you may selected "Stop processing more rules"

Select this check box to avoid applying additional rules after this rule processes a message. If the rule with higher priority worked with this option checked, this will lead to other rules not working.

For more information: Procedures for mail flow rules in Exchange Server

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Answer 2

HI, Andy,

From the log. Exchange server did "not delivey'" only. It did not follow "send explanation to sender."

Brgds
Liu Wei

Answer 3

HI, Andy,

[PS] C:\Windows\system32>Get-RemoteDomain |FL NDREnabled

NDREnabled : True

Brgds
Liu Wei

Answer 4

Hello, Andy,

Sure. There are two FAIL. I see same result, so I only post. Please the two FAIL recorded:

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ConnectorId :
Source : ROUTING
EventId : FAIL
InternalMessageId : 26667451940871
MessageId : <ME4P282MB1285DEBC76E5963E5396E0B3A6DD0@ME4P282MB1285.AUSP282.PROD.OUTLOOK.COM>
NetworkMessageId : e33a3115-fa25-475c-2d25-08d8a8290619
Recipients : {Internal email address}
RecipientStatus : {[{LED=550 5.7.1 TRANSPORT.RULES.RejectMessage; the message was rejected by organization
policy};{MSG=};{FQDN=};{IP=};{LRT=}]}
TotalBytes : 14497
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : TESTMYDOG
Sender : XXXXXX@Karima ben .com
ReturnPath : XXXXXX@Karima ben .com
Directionality : Incoming
TenantId :
OriginalClientIp :
MessageInfo :
MessageLatency :
MessageLatencyType : None
EventData : {[ToEntity, Unknown], [FromEntity, Internet], [DeliveryPriority, Normal], [AccountForest,
XXXX.YYYYY]}
TransportTrafficType : Email
SchemaVersion : 15.01.2044.006

RunspaceId : 3c7f6196-9913-4da7-9460-9ca39f30bf39
Timestamp : 12/25/2020 1:50:16 PM
ClientIp :
ClientHostname : 1036599090-HKEXG01YYYYYY
ServerIp :
ServerHostname :
SourceContext : Transport Rule Agent
ConnectorId :
Source : AGENT
EventId : FAIL
InternalMessageId : 26723286515735
MessageId : <ME4P282MB1285280ED0BEC1CA72609C46A6DC0@ME4P282MB1285.AUSP282.PROD.OUTLOOK.COM>
NetworkMessageId : c1b3ba5c-2e95-4478-7f54-08d8a898f480
Recipients : {Internal email address}
RecipientStatus : {[{LED=550 5.7.1 TRANSPORT.RULES.RejectMessage; the message was rejected by organization
policy};{MSG=};{FQDN=};{IP=};{LRT=}]}
TotalBytes : 15479
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : TESTMYDOG
Sender : XXXXX@Karima ben .com
ReturnPath : XXXXX@Karima ben .com
Directionality : Incoming
TenantId :
OriginalClientIp :
MessageInfo : 2020-12-25T05:50:15.594Z;SRV=1036600-HKEXG02.XXXX.YYYYY:TOTAL-FE=0.781|SMR=0.764(SMRPI=0.009(
SMRPI-FrontendProxyAgent=0.009))|SMS=0.016;SRV=103659909-HKEXG0101.XXXX.YYYYY:TOTAL-HUB=0.316|SMR
=0.262(SMRDE=0.157|SMRC=0.105(SMRCL=0.103|X-SMRCR=0.105))|CAT-PEN=0.052(CATOS=0.044(CATSM=0.0
44(CATSM-Unified Group Post Sent Item Routing Agent=0.007|CATSM-Malware
Agent=0.035))|CATRESL=0.006|CATORES-PEN=0.001(CATRS-PEN=0.001(CATRS-Transport Rule
Agent-PEN=0.001)))
MessageLatency :
MessageLatencyType : None
EventData : {[E2ELatency, 1.098], [DeliveryPriority, Normal], [AccountForest, XXXX.YYYYY]}
TransportTrafficType : Email
SchemaVersion : 15.01.2044.006

RunspaceId : 3c7f6196-9913-4da7-9460-9ca39f30bf39
Timestamp : 12/25/2020 1:50:16 PM
ClientIp :
ClientHostname : 1036599090-HKEXG01YYYYYY
ServerIp :
ServerHostname :
SourceContext :
ConnectorId :
Source : ROUTING
EventId : FAIL
InternalMessageId : 26723286515735
MessageId : <ME4P282MB1285280ED0BEC1CA72609C46A6DC0@ME4P282MB1285.AUSP282.PROD.OUTLOOK.COM>
NetworkMessageId : c1b3ba5c-2e95-4478-7f54-08d8a898f480
Recipients : {INternal email address}
RecipientStatus : {[{LED=550 5.7.1 TRANSPORT.RULES.RejectMessage; the message was rejected by organization
policy};{MSG=};{FQDN=};{IP=};{LRT=}]}
TotalBytes : 15479
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : TESTMYDOG
Sender : XXXXXX@Karima ben .com
ReturnPath : XXXXXX@Karima ben .com
Directionality : Incoming
TenantId :
OriginalClientIp :
MessageInfo :
MessageLatency :
MessageLatencyType : None
EventData : {[ToEntity, Unknown], [FromEntity, Internet], [DeliveryPriority, Normal], [AccountForest,
XXXX.YYYYY]}
TransportTrafficType : Email
SchemaVersion : 15.01.2044.006
++++++

Answer 5

Sorry, Andy,

I ask the service provider to give the version. still waiting. From the EAC, I see it possibel on-prem Exchange Server in hybrid mode. But I am not sure.

I will update the version informtion when get.

Brgds
Liu Wei