Outlook 2019 & Windows 10

Ronald Potter 21 Reputation points
2020-12-02T22:34:15.11+00:00

Outlook 2019 MS Office Professional, Not Microsoft Office 365, recently, after an office 2019 Update, outlook keeps asking for PASSWORD on startup... OFFICE 2019 OUTLOOK.
Without logging out of outlook, it continues to ask for passwords. Four email accounts worked great for the last 10 years +/- without issue. Now Microsoft has done something that is very time consuming to just log into OUTLOOK 2019.

This issue rolls-over to Windows 10 saying need to correct Microsoft Account Password including 3 email accounts.

Hoping for an update from MS to correct an issue recently updated my version of Office 2019

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Jade Liang-MSFT 9,956 Reputation points Microsoft Employee
    2020-12-03T06:29:24.68+00:00

    Hi @Ronald Potter ,
    What's the version of your Windows 10 (Settings>System>About>Windows Specifications)?

    Based on my research, if you installed Windows 10 Version 2004 Build 19041.173 and related updates, you may face with the issue about "Outlook and other applications do not remember your password anymore". It's an known issue and the workaround has been released in this official article : Outlook and other apps won't remember password after Windows Updates, if it's your case, it's suggested to check if the workaround could also be helpful to you.

    If that's not your case, in order to perform more targeted test on my environment, please provide me with the detailed version number of your Outlook, we could find it via File>Office Account>About Outlook in Outlook client.

    This issue rolls-over to Windows 10 saying need to correct Microsoft Account Password including 3 email accounts.

    Does it mean that your Microsoft account that was used for activating Office are also facing with the "Forgotten password" issue?
    Considering the issue occurred in 4 accounts that could work normally before, if other programs could remember your password normally(such as your browser), the issue may be related to your Outlook client, due to you seem to have troubleshooted it via "remove windows credential" and "create new profile" as the original thread mentioned, in order to avoid the affect of corrupted client, it's suggested to repair your Outlook to check if the issue has any difference.

    Also, although I haven't found an known issue in the latest version of Outlook 2019, if you are still worried about the affect of Office version in this issue, it's also suggested to revert your version of Office to test.

    If your issue has any update, please feel free to post back.


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2 additional answers

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  1. Ronald Potter 21 Reputation points
    2021-01-13T18:59:54.583+00:00

    Thank You. Your solution worked A-Okay..
    My version of windows is:
    Windows 10 Pro;
    Version: 20H2;
    OS Build: 19042.685
    Windows Feature Experience Pack 120.2212.551.0

    I've gone a week without having to reenter Passwords.

    0 comments No comments

  2. Ronald Potter 21 Reputation points
    2021-01-13T18:59:55.513+00:00

    Thank You. Your solution worked A-Okay..
    My version of windows is:
    Windows 10 Pro;
    Version: 20H2;
    OS Build: 19042.685
    Windows Feature Experience Pack 120.2212.551.0

    I've gone a week without having to reenter Passwords.

    0 comments No comments