Azure OpenAI Chatbot Server responded with status 429. Error message: {'error': {'code': '429', 'message': 'Rate limit is exceeded. Try again in 57 seconds.'}}

Jessie Chen 50 Reputation points
2024-07-29T04:36:13.63+00:00

2024-07-29 121645 The token I used to ask this question is only 16 tokens. I searched the internet for the error "Server responded with status 429. Error message: {'error': {'code': '429', 'message': 'Rate limit is exceeded. Try again in 57 seconds.'}}" I received, and it suggested that I should scale my services. I scaled my search service to the maximum 36/36, but I still encountered the same error. Could anyone please provide guidance on how to resolve this issue?

2024-07-29 122856

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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Accepted answer
  1. AshokPeddakotla-MSFT 35,941 Reputation points
    2024-07-30T12:15:38.23+00:00

    Jessie Chen I'm glad that your issue is resolved and thank you for posting your solution so that others experiencing the same thing can easily reference this!

    Since the Microsoft Q&A community has a policy that the question author cannot accept their own answer, they can only accept answers by others, I'll repost your solution in case you'd like to Accept the answer.

    Error Message:

    The token I used to ask this question is only 16 tokens. I searched the internet for the error "Server responded with status 429. Error message: {'error': {'code': '429', 'message': 'Rate limit is exceeded. Try again in 57 seconds.'}}" I received, and it suggested that I should scale my services. I scaled my search service to the maximum 36/36, but I still encountered the same error.

    Solution:

    I resolved the issue by adjusting the Tokens per Minute rate limit to a higher value. Initially, it was set to the default of about 10,000.

    2024-07-29 181935

    If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

    2 people found this answer helpful.
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  1. Jessie Chen 50 Reputation points
    2024-07-29T10:24:16.6433333+00:00

    I resolved the issue by adjusting the Tokens per Minute rate limit to a higher value. Initially, it was set to the default of about 10,000.

    2024-07-29 181935

    2 people found this answer helpful.

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