Hit unexpected exception, please retry. If the problem persists, please contact Azure Support

Question

I am getting this error message frequently. Is there an outage of some kind n Azure?

Answer 1

Hi @Nimesh Raj Manandhar

Thanks for the question and using MS Q&A platform.

We've identified and fixed an intermittent issue that was affecting the product. This should prevent the errors you've been experiencing. If you continue to see these errors, please let us know.

Hope this helps! Let me know if you have any further questions.

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Answer 2

@Nimesh Raj Manandhar I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer .

Issue: I am getting this error message frequently. Is there an outage of some kind n Azure?

Solution: As per MS support, these errors were transient in nature and suggested that we add the timeout option of 10 mins (minimum) or more. Since my pipelines were failing at around 26 to 28 minutes, I put in a timeout value of 15 minutes and retry value of 2. I implemented this just last Friday and have not seen any failure since then. We are still monitoring it.

If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.

I hope this helps!

If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

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Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.