How to receive all emails?

Question

In the last month i do not receive many emails from my bank, from a hotel-booking-site, from a theatre etc.

There are no rules in my inbox, the mails are not in my spam-box and i have no blocked senders.

I can send my personal emails and they are received but i want to receive all mails from the above companies.

Answer 1

Hi @Ferdy van Amelsfort ,

Welcome to our forum!

In order to better research your case, please provide more information about your case:

• Does this issue occur in Outlook desktop client? If so, in order to further confirm the issue, please log in to you web mail to check if you can receive the specific emails.
• On the other hand, what's your account? An Outlook.com account or anything else?

In Outlook, we can try to search the specific emails in your mailbox to check if they are indeed lost. If they are displayed in the search result, please hover over the messages to check which folder they are in.

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