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Hi,
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Shopify Checkout Extensibility Connection to Clarity
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 91%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Patricia Bosco
10
Reputation points
Hello. I have installed Microsoft Clarity code in my Shopify online store. However, it is not currently recording anything at checkout. We use the new version of checkout Extensibility, from Shopify. Is there a way to see how customers are interacting on this page?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 31%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Anna Orishchenko 0 Reputation points2025-03-27T16:21:20.54+00:00 @Patricia Bosco , have you figured it out? I'm trying to solve the same issue.
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Alison A 1,400 Reputation points Microsoft External Staff Moderator2025-03-27T23:38:59.93+00:00