SharePoint 365 and Power Automate

Question

Hi!

Hello Developer that using the power automate at sharepoint list 365, In approval stage have you ever encounter this kind of bugs or error and How'd you fix it?

please refer to the image below

Answer 1

Hi @John Gilbert Alcazar ,

As the information you provided is limited, I don't know the specific situation of your flow, so I can only give you the following articles for reference:

https://learn.microsoft.com/en-us/power-automate/wait-for-approvals#wait-for-approval-in-power-automate

https://learn.microsoft.com/en-us/sharepoint/dev/business-apps/power-automate/guidance/migrate-from-classic-workflows-to-power-automate-flows#modern-approvals-with-power-automate-flows

And, Power Automate is currently not supported in the Q&A forum. Please start a new discussion via the Power Automate Community so that you can get dedicated support on this issue.

Have a nice day!

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Answer 2

Hi @John Gilbert Alcazar ,

I haven't received your reply yet, so I don't know if there is any progress on the issue. Did you get a solution in the Power Automate forum?

You can try some general troubleshooting methods to see if they help.

1. Check Notification Settings:
   • Ensure that the Power Automate app is installed on your device and that notifications are enabled.
   • Go to the Power Automate portal, navigate to the flow in question, and check the notification settings to ensure they are correctly configured.
2. Verify Approvals Connection:
   • Sometimes, the connection to the Approvals service might need to be re-authenticated. Go to the flow’s connections and ensure that the Approvals connection is active and authenticated.
3. Update Flow Configuration:
   • Make sure that the flow is correctly set up to send notifications. You can do this by editing the flow and checking the “Send a mobile notification” action to ensure it is properly configured.
4. Check for App Permissions:
   • Ensure that the Power Automate app has the necessary permissions to send notifications. This can be done through your device’s settings.
5. Test the Flow:
   • Run a test of the flow to see if the issue persists. Sometimes, simply re-running the flow can resolve temporary glitches.

Good day!

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Answer 3

Hi @John Gilbert Alcazar ,

Great to know that and thanks for sharing the update here.

By the way, since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.". and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

[SharePoint 365 and Power Automate]

Issue Symptom:

Hello Developer that using the power automate at SharePoint list 365, In approval stage have you ever encounter this kind of bugs or error and How'd you fix it?

please refer to the image below

Current status:

I already figure it out why it was having that behavior.

You could click the "Accept Answer" button for this summary to close this thread, and this can make it easier for other community members to see the useful information when reading this thread.

If possible, please share the specific solution here so that it can help more users. Thanks for your understanding!