Can't install updates

Андрей Михалевский 3,071 Reputation points
2024-08-16T10:47:17.12+00:00

Hi. Can't install updates

Endless search when installing the update manually and endless downloading in the update center.

1

2

sfc /scannow found no problems.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

That didn't help... No errors in the logs.

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,477 questions
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  1. Wesley Li 8,040 Reputation points
    2024-08-16T15:49:48.6766667+00:00

    Hello

    It sounds like you’ve already tried some thorough troubleshooting steps. There are a few additional things you can try:

     

    Run the Windows Update Troubleshooter:

    Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.

    Select Windows Update and run the troubleshooter.

     

    Check Windows Update Service Status:

    Press Win + R, type services.msc, and press Enter.

    Ensure that the Windows Update service is running and set to Automatic.

     

    Use the DISM Tool:

    Open Command Prompt as an administrator.

    Run the following commands one by one:

    dism.exe /online /cleanup-image /scanhealth

    dism.exe /online /cleanup-image /restorehealth

    dism.exe /online /cleanup-image /startcomponentcleanup

     

    Perform a Clean Boot:

    Press Win + R, type msconfig, and press Enter.

    Go to the Services tab, check Hide all Microsoft services, and click Disable all.

    Go to the Startup tab and click Open Task Manager. Disable all startup items.

    Restart your computer and try updating again.

     

    Check System Date and Time:

    Ensure your system date and time are correct. Incorrect settings can sometimes cause update issues.

     

    Scan for Malware:

    Run a full system scan using Windows Defender or any other trusted antivirus software to ensure your system is not infected.

     

    If these steps don’t resolve the issue, you might consider performing an in-place upgrade to repair your Windows installation without affecting your files.

    Perform a Feature Update of Windows Server | Microsoft Learn

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  2. Wesley Li 8,040 Reputation points
    2024-09-02T16:44:12.2166667+00:00

    Hello

    Do you have any other questions?

    What is the current progress of the issue?

    Thanks

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