Thank you for posting this in Microsoft Q&A.
As I understand you are unable to submit a request for postponing the MFA enforcement date.
You are getting an error because, first you will have to elevate your access as a Global Administrator and then try to submit a request for the extension.
Follow below steps to elevate access for a Global Administrator,
- Sign in to the Azure portal as a Global Administrator. If you are using Microsoft Entra Privileged Identity Management, activate your Global Administrator role assignment.
- Open Microsoft Entra ID.
- Under Manage, select Properties.
- Under Access management for Azure resources, set the toggle to Yes.
When you set the toggle to Yes, you are assigned the User Access Administrator role in Azure RBAC at root scope (/). This grants you permission to assign roles in all Azure subscriptions and management groups associated with this Microsoft Entra directory. This toggle is only available to users who are assigned the Global Administrator role in Microsoft Entra ID.
Once you elevate access for a Global Administrator, now you can try to submit the request for extending the MFA enforcement date.
Currently, we do not have an option to turn this enforcement OFF. However, you can extend it for now.
Let us know if you have any further questions.
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