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Databricks workspace creation and deployment failed with the following BadRequest error
{"error":{"code":"BadRequest","message":"BAD_REQUEST: Account per user limit exceeded, each user is only allowed to join 60 accounts"}}
I am unable to understand what 60 accounts the error is referring to as I haven't created a single databricks account or workspace on azure. This was the first time, databricks workspace was being created on my Azure tenant.
Can someone pls help me in understanding the error and suggest a solution for the issue?
Thanks in advance
@Mudit Surana - Thanks for the question and using MS Q&A platform.
I'm seeing this error message for the first time: {"error":{"code":"BadRequest","message":"BAD_REQUEST: Account per user limit exceeded, each user is only allowed to join 60 accounts"}}
We are reaching out to the internal team to get more information related to your query and will get back to you as soon as we have an update.
@PRADEEPCHEEKATLA-MSFT it would be great if you could provide a solution for the issue ASAP as this is blocking our work on Azure Databricks.
@Mudit Surana - Could you please re-try to see if you are experiencing the same issue?
If yes, please share the below details:
Looking forward for your response.
@PRADEEPCHEEKATLA-MSFT yes I am still facing the same issue, please let me know the solution ASAP.
Thanks
@PRADEEPCHEEKATLA-MSFT any updates on this?
Thanks
@Mudit Surana - You can see the subscription type in Cost Management + Billing -- Properties blade.
Check the type of your account
@PRADEEPCHEEKATLA-MSFT the account type is Microsoft Customer Agreement
@Mudit Surana - Thanks for the details.
I agree that this issue looks strange and I wasn't able to reproduce this issue. If you have a support plan could you please file a support ticket for deeper investigation and do share the SR# with us?
@PRADEEPCHEEKATLA-MSFT we are on the basic plan at the moment due to which I am not able to create a support request for databricks, it would be great if you could clarify my query here itself or let me know any other alternative solution to the problem.Thanks
@Mudit Surana - I recommend you to create a billing support ticket which is free of cost. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.
Steps to create support case: How to create a support ticket for Azure billing and subscription issues
If you have questions or need help, create a support request and choose Issue type as “Billing” OR Call to “Global Customer Service phone numbers”.
Next Steps: In case, if doesn't help please do let me know if you have access to create a support ticket permission? If yes, we can enable a free one time support ticket?
Hope this helps. Do let us know if you any further queries.
@Mudit Surana - We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
@PRADEEPCHEEKATLA-MSFT I have created a new support request for this issue. The support request ID is 2409120030006295. Please help in resolving it quickly as this is critical for us.
Thank you!
@Mudit Surana - Thanks for sharing the support ticket number. Once the issue has been resolved please do share the solution, which might be beneficial to other community members reading this thread.
This issue got fixed after converting my user from an external user to internal user using this documentation - https://learn.microsoft.com/en-us/entra/identity/users/convert-external-users-internal#converting-an-external-user
@Mudit Surana - I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer .
Ask: Databricks workspace creation and deployment failed with the following BadRequest error
{"error":{"code":"BadRequest","message":"BAD_REQUEST: Account per user limit exceeded, each user is only allowed to join 60 accounts"}}
Solution: The issue is resolved.
This issue got fixed after converting my user from an external user to internal user using this documentation - https://learn.microsoft.com/en-us/entra/identity/users/convert-external-users-internal#converting-an-external-user
If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.
If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.
Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.