How to fix "The feature you are trying to use is on a network resource that is unavailable"

Question

Hello Team, I'm facing issue in shortcut file after deploying the MSI package via Microsoft Intune and it is showing an error of "The feature you are trying to use is on a network resource that is unavailable". An application is getting…

Answer 1

@Annilal, Thanks for posting in Q&A. For the error message, it seems the shortcut is trying to access network resource. But it is unavailable. It seems the issue is not on Intune but on the application itself. You can manually install the MSI on one device to see if it has the same issue.

To fix this, you can contact application support or ask your network engineer to capture network trace to find out which network resource it is trying to access.

Then check your network or firewall to ensure the network resource is allowed to access.

Hope the above information can help.

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Answer 2

You need to place that MSI file locally on the drive during the application deployment process. So, try to script the installation that the msi file will be copied in C:\temp (or something similar) and the installation commands will use that location during the installation.