Tenant deletion prevented by not being able to change access to all Azure subscriptions and management groups in tenant

Question

Dear,

I would like to delete a tenant with an account that I once created and immediately wanted to remove for testing purposes. However, when I go through all the steps to delete the tenant, I still receive the message that I cannot delete the tenant because I cannot retrieve the authorization to delete Azure resources. When I open the suggested link and try to perform the suggested action, I can indicate that I, as an administrator, can obtain the necessary permissions. However, when I click on this and try to save, I am unable to do so. The issue is that I cannot save the permission change, which results in my inability to delete the tenant.

I also have a second question. Once I have successfully deleted the tenant, how do I delete the rest of the created account?

Thank you in advance for your help.

Artuur

Answer 1

Hi @Navya,

Thank you for your response.

It seems we are on the same page. When I accessed the page you shared in your screenshot and selected 'Yes,' I was unable to save the setting, which prevented me from completing the deletion.

Additionally, I can no longer log in with my tenant credentials. I assume that someone from Microsoft has deleted the tenant, as my tenant ID is no longer recognized when I attempt to log in.

Kind regards,

Artuur

Answer 2

Hi @Artuur Astaes

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue:

Tenant deletion prevented by not being able to change access to all Azure subscriptions and management groups in tenant

Solution:

Someone from Microsoft has deleted the tenant, as my tenant ID is no longer recognized when I attempt to log in.

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

Thanks,

Navya.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.