Assets not loading in Azure AI Studio

Question

One ore more assets failed to load while loading the requested content. Check your network and try to reload the page again.TypeError: Failed to fetch dynamically imported module: https://ai.azure.com/assets/DeployAoaiModelPanel-b6754293.js

One ore more assets failed to load while loading the requested content. Check your network and try to reload the page again.TypeError: Failed to fetch dynamically imported module: https://ai.azure.com/assets/ChatPlayground-b60bc9e3.js

I am encountering the above problem all throughout my Azure AI Studio. It says "Getting new assets due to update." and then does not successfully retrieve them. I have tried restarting my PC, using different browsers, clearing cookies and cache, etc. etc. to no avail. Was wondering if anyone had any suggestions.

Answer 1

Hello Luke Field,

Welcome to the Microsoft Q&A and thank you for posting your questions here.

I understand that you are encountering a TypeError: Failed to fetch dynamically imported module: https://ai.azure.com/assets/ChatPlayground-b60bc9e3.js causing Assets not to load in Azure AI Studio.

So sorry for this, it really sounds frustrating with this kind of issue.

if you are sure that your network is okay, there are couple of a few things you will need to check to troubleshoot this, such as:

• Check Browser Compatibility
• Disable Browser Extensions
• Clear DNS Cache using ipconfig /flushdns in your command prompt
• Check Firewall and Security Settings
• Use Incognito/Private Mode on your browser.

If all these are not resolving the issue, try to use your Azure Support via Azure Portal.

Also, use the links for more review and steps to troubleshoot this issue.

• https://learn.microsoft.com/en-us/azure/ai-studio/how-to/troubleshoot-deploy-and-monitor.
• https://github.com/MicrosoftDocs/azure-docs/blob/main/articles/ai-studio/how-to/troubleshoot-deploy-and-monitor.md

I hope this is helpful! Do not hesitate to let me know if you have any other questions.

** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful ** so that others in the community facing similar issues can easily find the solution.

Best Regards,

Sina Salam