Surface book 3 for business overheats

Thomas Stetter 1 Reputation point
2020-12-21T15:24:19.833+00:00

I have bought a surface book 3 for business a few weeks ago. It is getting very hot (touching is burning the fingers), even though I hear the ventilation. In addition, I already had 2 unexpected shutdowns. What should I do?

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  1. Dave Patrick 426K Reputation points MVP
    2020-12-21T15:38:05.76+00:00

    I'd try asking over here in dedicated forums.
    https://answers.microsoft.com/en-us/surface/forum/surfbook3

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Jenny Feng 14,146 Reputation points
    2020-12-22T06:14:41.267+00:00

    @ThomasStetter-3319
    Hi,

    Try to set the power profile to better-performance while plugged in, and best-performance while unplugged.

    Also, go into UEFI and set battery limit:
    https://learn.microsoft.com/en-us/surface/battery-limit

    Hope above information can help you.

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