I'd try asking over here in dedicated forums.
https://answers.microsoft.com/en-us/surface/forum/surfbook3
--please don't forget to Accept as answer if the reply is helpful--
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I have bought a surface book 3 for business a few weeks ago. It is getting very hot (touching is burning the fingers), even though I hear the ventilation. In addition, I already had 2 unexpected shutdowns. What should I do?
I'd try asking over here in dedicated forums.
https://answers.microsoft.com/en-us/surface/forum/surfbook3
--please don't forget to Accept as answer if the reply is helpful--
@ThomasStetter-3319
Hi,
Try to set the power profile to better-performance while plugged in, and best-performance while unplugged.
Also, go into UEFI and set battery limit:
https://learn.microsoft.com/en-us/surface/battery-limit
Hope above information can help you.
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