20H2 Feature Update Error 0xc1900223

Brian Benavidez 26 Reputation points
2020-12-21T19:33:30.4+00:00

Running Windows 10 1909. When manually checking for updates it attempts to update to Windows 20H2 but fails at the end of "Getting things ready". For some reason it also attempts to update Windows Subsystem for Linux Update 4.19.128 and fails despite that feature being disabled (I'm not sure if it being disabled makes a difference). The two errors are:

There were problems installing some updates, but we'll try again later.

Feature update to Windows 10, version 20H2 - Error 0xc1900223

Windows Subsystem for Linux Update - 4.19.128 - Error 0x80070643

Microsoft-Windows-WindowsUpdateClient logs (attached with a temporary .log extension - change to .evtx) shows an error Event 31 which states Windows Update failed to download an update. I thought maybe it was a network issue but this happens on multiple machines using various different internet connections (corporate and home networks). Running the Windows Update Troubleshooter results in nothing ("Troubleshooting couldn't identify the problem"). Running sfc /scannow shows no issues with the system. Restarts and re-attempts have no impact. I've also included the output from Get-WindowsUpdateLog (timestamps may be different since I captured these on two different attempts). Any thoughts on root cause and solutions are greatly appreciated.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,588 questions
Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,270 questions
Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,899 questions
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14 answers

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  1. Teemo Tang 11,336 Reputation points
    2020-12-22T03:02:14.213+00:00

    The error 0xc1900223 may occur if your computer is unable to connect to the Microsoft Update servers or its content delivery network. This can happen if you have earlier blocked a bunch of Microsoft server addresses manually or using a specialized program that writes to the Windows HOSTS file. This error can also occur if you leverage a specialized DNS server to block third-party web addresses.
    Check your VPN software and DNS.
    Turn off Windows Subsystem for Linux feature.
    Upgrade again.
    If still no help, using Windows Update Assistant for upgrade.
    https://www.microsoft.com/en-US/software-download/windows10

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    4 people found this answer helpful.

  2. Brian Benavidez 26 Reputation points
    2020-12-22T18:56:54.563+00:00

    @Teemo Tang , thank you for the response. The device is not running through a VPN and is just connected to a home network access point. The issue is reproducible on multiple networks. The Windows Subsystem for Linux feature has always been disabled, which makes that update attempt for WSL a little strange. The device is configured with these CIS L1 Benchmarks. When I remove this configuration it seems to update fine so the issue must be in one or more of these Windows settings. Unfortunately, removing these from all the devices that need updating is not an option. Is there a Windows security setting that prevents Feature Updates?

    Running the Windows Update Assistant results in the following error:
    This PC can't be upgraded to Windows 10
    Your PC settings aren't supported yet on this version of Windows 10. Windows Update will automatically offer this version of Windows 10 when these settings are supported.

    1 person found this answer helpful.

  3. Johno N 6 Reputation points
    2021-08-01T20:45:23.577+00:00

    My 2 computers have a round 20 failed attempts at loading 20H2 update , it got that bad I've now disabled updates as they were downloading every time I started the computers up , and then failing to install
    Failed to install on ‎25/‎04/‎2021 - 0x8024000b
    Last failed install attempt on ‎24/‎07/‎2021 - 0xc1900223
    Failed to install on ‎25/‎04/‎2021 - 0x8024000b

    and about another 20 failed to install errors !!!!!

    1 person found this answer helpful.
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  4. Antony Banyer 6 Reputation points
    2022-06-15T08:25:34.153+00:00

    Hi ALL ,
    so many of the above solutions are totally irrelevant for anyone using an AMD Processor !

    The update just WILL NOT WORK !!

    Sad but true ..........I have got to the point that around the 13th/14th of every month I block the Download !
    A pain in the rear - but letting it run just causes so much aggro /wipes my restore points / and then tells me Failed to install .............and all of this ties my laptop for around 6-8 hrs !

    And gives me a Headache !!

    I have got to the point where I accept the fact that "windows Update " forever tells me I am missing Important updates !! - works fine without them (running Windows 10 - and NOT about to "upgrade" to their precious Windows 11 (a hassle itself !!)
    THX Microsoft !!

    1 person found this answer helpful.

  5. Teemo Tang 11,336 Reputation points
    2020-12-23T03:07:26.17+00:00

    I check the benchmarks-used.txt, well… your IT team has a high-level security requirement.
    Look at these two configurations:
    50577-update.png
    Your devices has been configured Turn off Automatic Download and Install of updates and Turn off the offer to update to the latest version of Windows, only with these configurations, update is hard to achieving, maybe other configurations which I don’t discover also influence Windows update.
    You have found the solution: “When I remove this configuration it seems to update fine”.

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