20H2 Feature Update Error 0xc1900223

Question

Running Windows 10 1909. When manually checking for updates it attempts to update to Windows 20H2 but fails at the end of "Getting things ready". For some reason it also attempts to update Windows Subsystem for Linux Update 4.19.128 and fails despite that feature being disabled (I'm not sure if it being disabled makes a difference). The two errors are:

There were problems installing some updates, but we'll try again later.

Feature update to Windows 10, version 20H2 - Error 0xc1900223

Windows Subsystem for Linux Update - 4.19.128 - Error 0x80070643

Microsoft-Windows-WindowsUpdateClient logs (attached with a temporary .log extension - change to .evtx) shows an error Event 31 which states Windows Update failed to download an update. I thought maybe it was a network issue but this happens on multiple machines using various different internet connections (corporate and home networks). Running the Windows Update Troubleshooter results in nothing ("Troubleshooting couldn't identify the problem"). Running sfc /scannow shows no issues with the system. Restarts and re-attempts have no impact. I've also included the output from Get-WindowsUpdateLog (timestamps may be different since I captured these on two different attempts). Any thoughts on root cause and solutions are greatly appreciated.

Answer 1

@Teemo Tang , thanks for the recommendation. I had looked at those as well; however, 18.9.69.3 is the default Windows setting (setting to Disable causes Microsoft Store to automatically download and install updates for Microsoft Store apps) and 18.9.69.4 is recommended by CIS so that OS feature updates can be centrally controlled. This should just remove the offer to users but not prevent the installation altogether. To test, I set both of these to their opposing setting (Enabled and Disabled, respectively) and I am running into the same problem. I've also tried setting them to Not Configured with no change in behavior. Since the error was related to connectivity, I also tried removing all of the network access (2.3.10) and security (2.3.11) related policies but the issue is still present.

Answer 2

I suspect the update installed properly but something on your network is blocking "watson.telemetry.microsoft.com". My pihole was blocking it. I disabled pihole, did 'check for updates' and Windows Update came back 'up to date'. That was what showed up on a brief scan with pihole enabled vs disabled.

So check ad blockers, etc. I might be wrong about that particular thing being the problem, but it all cleared up when I disabled pihole for the check for updates.

Answer 3

I have yet to have these updates succeed ever ! (My Laptop JUST Tried !!! - 20H2 )

The error codes I get vary every Time BUT ,
I cannot install them because I read that if Your PC / Laptop runs on an AMD Processor - they will fail every time - a real time waster , considering how long they take to download / install - also they sometimes wipe out my restore points ??
(I do not use Mobile Phones -Old School so don't know how it reacts on them )

Also I am pleased to hear that it is possible to turn off automatic updates , although I have looked for this feature but never found it .
Running Windows 10 HOME
Version 1909

Answer 4

i have the same problem and i realy dont have a clue what to do.

Answer 5

for me it was a matter of unblocking settings-win.data.microsoft.com from adguard