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Failed to call Azure OpenAI API: { "statusCode": 401, "message": "Unauthorized. Access token is missing, invalid, audience is incorrect (https://cognitiveservices.azure.com), or have expired." }
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Greetings & Welcome to Microsoft Q&A forum! Thanks for posting your query!
Apologies for the issue that you are facing.
The error message you are seeing indicates an issue with the authentication process when trying to call the Azure OpenAI API.
This could happen for several reasons, such as your API key is missing or invalid, or the endpoint is incorrect.
Please make sure that you have a valid API key and endpoint for GPT-4o.
Also, make sure that you are using latest and updated python versions, Openai and api_version.
See the similar issues below which has been addressed and let me know if that helps.
Failed to call Azure OpenAI API: failed with error:invalid_api_key.
I hope this information helps. Please do let us know if you have any further queries.
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Just checking in to see on the last response. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Thank you.
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It could also be a delay for the service to be ready and servicing requests if it is a new resource you just created. Checking all the URLs and API keys and try after 1h. The other thing is that also try the secondary key, there is once that primary key not working for us but secondary key actually worked.