Teams meeting Recording

Question

Hello

Please i need your help on this issue.

We are having difficulty accessing recording of meeting in teams.

Answer 1

Hi @IniobongNkanga-8038

To determine whether these issues are caused by the user account, run the Teams Meeting Recording Test. This diagnostic checks whether the account meets all requirements to record a meeting in Teams. If the issue persists, try the following troubleshooting methods.

Administrators can run the Meeting Recording Support Diagnostic that's available in the Microsoft 365 admin center.

The diagnostic can check the following prerequisites for Teams meeting recordings:

1. Users must be assigned the correct license.
2. Users must have the correct meeting policies.

Refer to this document for more details.

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