AZURE - We’re unable to validate your phone number

Rio Darmawan 0 Reputation points
2024-09-20T10:36:11.19+00:00

why doesn't microsoft fix the bug on number verification ‘We're unable to validate your phone number’ i see people experiencing the same thing, but there is no clear tutorial and explanation to handle this. please find out the root cause of this, i hope someone can help me solve this.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. akinbade abiola 17,290 Reputation points
    2024-09-20T12:52:31.8866667+00:00

    Hello Rio,

    Thanks for your question.

    Could you try the workaround in a similar question here: https://learn.microsoft.com/en-us/answers/questions/1431273/we-re-unable-to-validate-your-phone-number

    If you need to find the root cause of this though, I will recommend you create a billing ticket here: https://azure.microsoft.com/en-us/support/create-ticket

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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