ResourceNotFoundError in Azure document intelligence SDK

Question

ResourceNotFoundError in Azure document intelligence SDK

Tran Minh 25

I use Azure document intelligence to extract figures from pdf documents.

API : FormRecognizer

Pricing tier : Standard
```I used sample code from Ms doc

 `https://learn.microsoft.com/en-us/python/api/overview/azure/ai-documentintelligence-readme?view=azure-python-preview`

Until last week (2024 Sept 20) everything is okay, but today I've got this error.   
This error happend while the figures are extracting from pdf document.  
It occurs erratically and randomly between extractions.  
  
I don't know what was wrong or this is Azure system's error.
```python

---------------------------------------------------------------------------
ResourceNotFoundError                     Traceback (most recent call last)
Cell In[16], line 38
     34 for figure in result.figures:
     35     if figure['id']:
     36         #print(figure)
     37         #print("\n")
---> 38         response = document_intelligence_client.get_analyze_result_figure(
     39             model_id=result.model_id, 
     40             result_id=operation_id, 
     41             figure_id=figure['id']
     42         )
     43         #print(response)
     44         #print("\n")
     46         integer_part, decimal_part = str(figure['id']).split('.')

File /opt/miniconda3/lib/python3.9/site-packages/azure/core/tracing/decorator.py:78, in distributed_trace.<locals>.decorator.<locals>.wrapper_use_tracer(*args, **kwargs)
     76 span_impl_type = settings.tracing_implementation()
     77 if span_impl_type is None:
---> 78     return func(*args, **kwargs)
     80 # Merge span is parameter is set, but only if no explicit parent are passed
     81 if merge_span and not passed_in_parent:

File /opt/miniconda3/lib/python3.9/site-packages/azure/ai/documentintelligence/_operations/_operations.py:1470, in DocumentIntelligenceClientOperationsMixin.get_analyze_result_figure(self, model_id, result_id, figure_id, **kwargs)
   1468     except (StreamConsumedError, StreamClosedError):
   1469         pass
-> 1470 map_error(status_code=response.status_code, response=response, error_map=error_map)
   1471 error = _deserialize(_models.ErrorResponse, response.json())
   1472 raise HttpResponseError(response=response, model=error)

File /opt/miniconda3/lib/python3.9/site-packages/azure/core/exceptions.py:164, in map_error(status_code, response, error_map)
    162     return
    163 error = error_type(response=response)
--> 164 raise error

ResourceNotFoundError: (NotFound) Figures analyze result does not exist.
Code: NotFound
Message: Figures analyze result does not exist.

santoshkc 15,355 Microsoft External Staff Moderator

Hi @Tran Minh,

Thank you for reaching out to Microsoft Q&A forum!

I tried to repro the issue with below code and able to extract the figures from pdf documents:

import os
from azure.core.credentials import AzureKeyCredential
from azure.ai.documentintelligence import DocumentIntelligenceClient
from azure.ai.documentintelligence.models import AnalyzeResult
# Replace with your Azure endpoint and key
endpoint = "https://ENPOINT_NAME.cognitiveservices.azure.com/"
key = "KEY"
# Create the Document Intelligence client
document_intelligence_client = DocumentIntelligenceClient(endpoint=endpoint, credential=AzureKeyCredential(key))
# Specify the PDF document path
pdf_path = "FILE_PATH"
try:
    # Open the PDF document
    with open(pdf_path, "rb") as f:
        # Start the document analysis
        poller = document_intelligence_client.begin_analyze_document(
            "prebuilt-layout",
            analyze_request=f,
            content_type="application/octet-stream"
        )
        
        # Wait for the analysis to complete and get the result
        result: AnalyzeResult = poller.result()
    # Check if there are figures in the analysis result
    if result.figures:
        print("Figures found:", result.figures)
        for figure in result.figures:
            # Print figure details for debugging
            print("Figure details:", figure)
            # Check for the presence of a 'name' attribute
            if hasattr(figure, 'name') and figure.name:
                # Get the figure analysis result
                response = document_intelligence_client.get_analyze_result_figure(
                    model_id=result.model_id, 
                    result_id=result.operation_id, 
                    figure_id=figure.name 
                )
                
                # Check response length
                print(f"Response length for figure {figure.name}: {len(response)}")
                # Save the figure as an image file in the specified directory
                with open(os.path.join(save_directory, f"{figure.name}.png"), "wb") as writer:
                    writer.write(response)
        print("Figures extracted and saved successfully.")
    else:
        print("No figures found.")
except FileNotFoundError:
    print(f"Error: The file '{pdf_path}' was not found.")
except Exception as e:
    print(f"An error occurred: {e}")

Output:
User's image

Try to repro the code as per your requirements.

For info, please look into: Get started with Document Intelligence.

I hope this helps! Thank you.

Tran Minh 25 Reputation points

2024-09-25T06:36:13.82+00:00

Hi @santoshkc
Thank you for your quick reply, I tested my code today and it worked properly even I did not make any changes. This means some error might have happened on azure side yesterday which resulted in unstable request receiving.
santoshkc 15,355 Reputation points Microsoft External Staff Moderator

2024-09-26T15:23:45.59+00:00

Hi @Tran Minh,

Did you got any chance to check my below response?

Accepted answer

1 additional answer

Your answer

Tran Minh 25 Reputation points

2024-09-25T06:36:13.82+00:00

Hi @santoshkc
Thank you for your quick reply, I tested my code today and it worked properly even I did not make any changes. This means some error might have happened on azure side yesterday which resulted in unstable request receiving.
santoshkc 15,355 Reputation points Microsoft External Staff Moderator

2024-09-26T15:23:45.59+00:00

Hi @Tran Minh,

Did you got any chance to check my below response?

Answer 1

santoshkc 15,355 Microsoft External Staff Moderator

Hi @Tran Minh,

I'm glad to hear that it works properly now. It sounds like the issue was indeed related to an intermittent problem on Azure's side, which can occasionally happen due to service updates or maintenance.

Thanks for sharing the information, which might be beneficial to other community members reading this thread as solution. Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", so I'll reiterate your response to an answer in case you'd like to accept the answer. This will help other users who may have a similar query find the solution more easily.

Query: ResourceNotFoundError in Azure document intelligence SDK.

Solution: It works properly now, even I did not fix any lines of code. I think problem is about azure request handle.

If you have any further questions or concerns, please don't hesitate to ask. We're always here to help.

Do click Accept Answer and Yes for was this answer helpful.

Meraj Shaikh 0

Hi @santoshkc

I'm facing the same issue since yesterday and I'm not even able to raise my question on the Microsoft Learn platform. Therefore asking it here. Can you please help me out?

Subject: ResourceNotFoundError: (NotFound) Figures analyze result does not exist. Code: NotFound Message: Figures analyze result does not exist.

I'm trying to extract figures from a PDF that I'm parsing using the DocumentIntelligenceClient class. ****I'm using version 1.0.0b4 and using the prebuilt-layout model. But for some reason I'm getting a ResourceNotFoundError. I'm able to extract the text properly but this error shows up when I try to access figures. I've been following Azure's documentation, so I'm not sure where the issue is: https://learn.microsoft.com/en-us/python/api/overview/azure/ai-documentintelligence-readme?view=azure-python-preview

Please find my code below:

# Packages to load environment variables
import os
from dotenv import load_dotenv
import base64
import json

# Azure packages to import
from azure.core.credentials import AzureKeyCredential
from azure.ai.documentintelligence import DocumentIntelligenceClient
from azure.ai.documentintelligence.models import AnalyzeOutputOption, AnalyzeResult, AnalyzeDocumentRequest

load_dotenv()

document_intelligence_client = DocumentIntelligenceClient(
        endpoint=endpoint, credential=AzureKeyCredential(key)
    )
with open(filepath, "rb") as f:
    poller = document_intelligence_client.begin_analyze_document(
        "prebuilt-layout",
        analyze_request=f,
        output=[AnalyzeOutputOption.FIGURES],
        content_type="application/octet-stream",
    )

result: AnalyzeResult = poller.result()

operation_id = poller.details["operation_id"]

if result.figures:
    for figure in result.figures:
        if figure.id:
            response = document_intelligence_client.get_analyze_result_figure(
                model_id=result.model_id, result_id=operation_id, figure_id=figure.id
            )
            with open(f"{figure.id}.png", "wb") as writer:
                writer.writelines(response)
else
    print("No figures found.")

The error that I'm getting:

---------------------------------------------------------------------------
ResourceNotFoundError                     Traceback (most recent call last)
Cell In[66], line 4
      2 for figure in result.figures:
      3     if figure.id:
----> 4         response = document_intelligence_client.get_analyze_result_figure(
      5             model_id=result.model_id, result_id=operation_id, figure_id=figure.id
      6         )
      7         with open(f"{figure.id}.png", "wb") as writer:
      8             writer.writelines(response)
File c:\Users\meraj\anaconda3\envs\jupyter_env\lib\site-packages\azure\core\tracing\decorator.py:105, in distributed_trace.<locals>.decorator.<locals>.wrapper_use_tracer(*args, **kwargs)
    103 span_impl_type = settings.tracing_implementation()
    104 if span_impl_type is None:
--> 105     return func(*args, **kwargs)
    107 # Merge span is parameter is set, but only if no explicit parent are passed
    108 if merge_span and not passed_in_parent:
File c:\Users\meraj\anaconda3\envs\jupyter_env\lib\site-packages\azure\ai\documentintelligence\_operations\_operations.py:1470, in DocumentIntelligenceClientOperationsMixin.get_analyze_result_figure(self, model_id, result_id, figure_id, **kwargs)
   1468     except (StreamConsumedError, StreamClosedError):
   1469         pass
-> 1470 map_error(status_code=response.status_code, response=response, error_map=error_map)
   1471 error = _deserialize(_models.ErrorResponse, response.json())
   1472 raise HttpResponseError(response=response, model=error)
File c:\Users\meraj\anaconda3\envs\jupyter_env\lib\site-packages\azure\core\exceptions.py:163, in map_error(status_code, response, error_map)
    161     return
    162 error = error_type(response=response)
--> 163 raise error
ResourceNotFoundError: (NotFound) Figures analyze result does not exist.
Code: NotFound
Message: Figures analyze result does not exist.

Also note that the DocumentIntelligenceClient is detecting figure because when I run the below code, I get 76 as an output which means that it has detected 76 figures but for some reason it won't save it as an image

len(result.figures) # Output: 76

Answer 2

Tran Minh 25

Hi @santoshkc
Thank you so much, it works properly now, even I did not fix any lines of code. I think problem is about azure request hanlde.

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ResourceNotFoundError in Azure document intelligence SDK

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