My Sandbox is not active whilst i'm asked in the training path to choose my sandbox resource group

Question

While moving forward with the training session, i'm asked to use "Concierge Subscription" and sandbox resource group in order to create my web app, but i wasn't able to do it. I don't see none of those resources in my microsoft learn profile.

This question is related to the following Learning Module

Answer 1

Hi gege,

Thank you for reaching out to Microsoft Q & A forum.   

It seems the sandbox hasn’t activated correctly, which is why you’re unable to see the "Concierge Subscription" and the sandbox resource group. This can sometimes happen due to a delay or network issue. 

Please try the following steps: 

1.Confirm Sandbox Activation: Ensure that the sandbox is activated for the module. You should see a notification at the top of the page indicating the sandbox is ready. 

2.Refresh the Portal: If you’ve activated the sandbox but still don’t see the resources, try refreshing the Azure portal. It may take a moment for the resources to appear. 

3.Check Sandbox Timer: The sandbox may have expired if it has been over an hour since activation. In this case, you’ll need to restart it by returning to the module and activating it again. 

4.Sign Out and Back In: If the resources are still not visible, try signing out of the Azure portal and signing back in using the same account you used to activate the sandbox. 

For further assistance, you can also review the official troubleshooting guide here: Microsoft Learn Troubleshooting. 

If the problem persists, it might be a temporary issue with the sandbox environment. Please wait a few minutes and try again. Let me know if you continue to experience difficulties, and I’ll be happy to assist you further.    

If you have found the answer provided to be helpful, please click on the "Accept answer/Upvote" button so that it is useful for other members in the Microsoft Q&A community.       

Thank you.