How to sign in Outlook account on Hardcoded Embedded(IOT) Device

Question

Hello,

We need to sign in my outlook account on our Hardcoded Embedded(IOT) device to get device status through email.

We did it before 15 September 2024, But now I am not able to send email.

The reason behind is the issue is the policy change after 16 September 2024. Microsoft will no longer support Basic Authentication (a method where users only need to provide a username and password to log in to their account).

My embedded device doesn't support Modern Authentication, such as OAuth2.

Please provide solution for the same.

Regards,

Sagar D.

Answer 1

Hi @Sagar D

Thanks for your patience.

Unfortunately, Microsoft has deprecated Basic Authentication for Outlook.com accounts due to security concerns. This means that after September 16, 2024, Basic Authentication will no longer be supported for accessing Outlook.com accounts.

However, there are a few alternatives you can consider:

1. Use a Different Email Service: Some email services still support Basic Authentication. You might want to explore using a different SMTP server that supports Basic Authentication.
2. SMTP Relay: If you have access to an on-premises Exchange server or another SMTP relay server that supports Basic Authentication, you can configure your device to send emails through that server.
3. Third-Party Email Services: Services like SendGrid or Mailgun can be used to send emails via SMTP and might support Basic Authentication. You can configure your device to use these services for sending emails. (Note:The third-party products that this comment discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. )
4. Upgrade Your Device: If possible, consider upgrading your device or its firmware to support Modern Authentication. This might involve working with the device manufacturer for a solution.

Hope it helps! 

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Answer 2

Hi @Sagar D

Welcome to our forum!

What is your account? Outlook.com or something else?

And what is your account type? POP/IMAP/Exchange?

As i know: If your Outlook is configured to connect to Outlook.com using POP or IMAP, Modern Authentication is not supported. This means that when Basic Authentication is fully deprecated, it will no longer connect.

If you are using a outlook.com account, it is suggested that please create a new Outlook Desktop profile and then add your Outlook.com account using automatic account configuration, which will add the account with Modern Authentication.  More information: Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support 

Hope it helps! 

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Answer 3

Hi @Joan Hua-MSFT,

Thank you for your prompt response.

I have an Outlook.com account and I want to send emails using an SMTP server.

As I mentioned earlier, my embedded device only supports Basic Authentication and does not support Modern Authentication because it lacks a user interface and is not connected to the web.

Is there any alternative option for sending emails without using Modern Authentication?