we have a laptop here with a pro license that is refusing to Join to Entra ID error says says no internet even though there is

Question

we have a laptop here with a pro license that is refusing to Join to Entra ID error says says no internet even though there is

Answer 1

You need to verify a few things

Use the ping command to test internet connectivity by pinging a public website e.g ping google.com

and Test-NetConnection -ComputerName login.microsoftonline.com -Port 443

Also try to Flush dns. Try ipconfig /flushdns

Aslo check your windows firewall and proxy settings: netsh winhttp show proxy

Verify lastly if you are connected to a VPN

See:

https://learn.microsoft.com/en-us/entra/identity/devices/device-join-plan

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola