How to include/add dial-in numbers to Teams meeting invitations for 365 Business Premium under Microsoft's gratis program for Not-for-Profit?

Question

How to include/add dial-in numbers to Teams meeting invitations for 365 Business Premium under Microsoft's gratis program for Not-for-Profit?

Tom Ritter 0

We qualified for 365 Business Premium under Microsoft's gratis program for Not-for-Profits?

When I schedule Teams meetings amongst my Users, no dial-in numbers are provided? Should they be? How to include/add dial-in numbers to Teams meeting invitations? Thanks.

1 answer

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Answer 1

Anonymous

Hi @Tom Ritter

Please check your nonprofit eligibility requirements to get started.

If you've confirmed that your organization is eligible but don't see a dial-in number when you schedule a Teams meeting, it might be because the audio-conferencing feature isn't enabled yet.

To include dial-in numbers in your Teams meeting invites, follow these steps:

Make sure your Microsoft 365 subscription includes the Audio Conferencing feature. If not, you may need to purchase an Audio Conferencing license separately.
Sign in to the Teams admin center. Select Meetings > Conference Bridge to view and configure dial-in numbers.
When you schedule a meeting in Teams, fill in the meeting details and send the invite. The meeting invite will automatically include the dial-in numbers and conference ID.
Send a test meeting invite to yourself or a colleague to make sure the dial-in numbers appear correctly and work properly.

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Tom Ritter 0 Reputation points

2024-10-16T12:54:59.9566667+00:00

Thank you very much for your response. We were approved for the nonprofit 365 Business Premium instance. Other than the absence of the dial-in numbers on Teams meetings all else appears to be functioning wonderfully. I have been unable to confirm whether our Microsoft 365 subscription includes the Audio-Conferencing feature (per your guidance). Can you please provide more guidance on the inclusion of Audio Conferencing in the nonprofit 365 Business Premium version? Thank you.
Anonymous

2024-10-17T02:25:39.78+00:00
Hi @Tom Ritter

In Microsoft 365 Business Premium Nonprofit, Audio Conferencing is not normally included in the standard subscription. Instead, it is available as an add-on.

The Audio Conferencing add-on allows users to join Teams meetings using a dial-in number.

If people in your organization need to call into meetings using a phone instead of using the Teams app on a PC, you need to use the Audio Conferencing feature for this scenario. When you decide to use Audio Conferencing for your organization, purchase an Audio Conferencing license for the people in your organization who will schedule/host audio conferences.

Try or purchase Audio Conferencing in Microsoft 365 for Microsoft Teams:

Step 1: Buy and assign Audio Conferencing licenses

To buy and assign user Audio Conferencing licenses

Find out if Audio Conferencing is available in your country/region. Country and region availability for Audio Conferencing and Calling Plans.

Get your Audio Conferencing licenses. If you want to:

Try it before you buy it: you can sign up for an Office 365 Enterprise E5 free trial that includes Audio Conferencing. See Office 365 Enterprise E5 Trial.

Buy it: see Microsoft Teams add-on licensing.

Assign licenses to users in your organization who are going to schedule or lead meetings.

If you purchased audio conferencing add-on licenses and Communications Credits licenses, assign them too. For instructions, see Assign Microsoft Teams add-on licenses.

To buy and assign pay-per-minute Audio Conferencing licenses

If you're a Volume and Licensing customer, you can get pay-per-minute Audio Conferencing licenses. For more information on pay-per-minute Audio Conferencing licenses, see Audio Conferencing pay-per-minute.

Find out if Audio Conferencing is available in your country/region. Country and region availability for Audio Conferencing and Calling Plans.

Get your Audio Conferencing licenses. To acquire pay-per-minute licenses, contact your account representative.

Set up Communications Credits for your organization for your organization. To set up Communications Credits, see What are Communications Credits?

Assign licenses to users in your organization who are going to schedule or lead meetings.

Step 2: Set the audio conferencing provider for people who lead or schedule meetings

When you assign an Audio Conferencing license to people in your organization who don't have Teams integrated with a third party audio conferencing provider, they're all set up and ready to go! (You don't have to set their audio conferencing provider.)

If you have users enabled with a third party audio conferencing provider, you must change the provider of those users to Microsoft. To change the provider for a user, see Assign Teams add-on licenses to users.

Step 3: Other admin tasks

Many admins like to do these optional steps:

Customize meeting invitations. The dial-in numbers that are set for the user are automatically added to the meeting invitations that are sent to attendees. However, you can add your own help and legal links, a text message, and small company graphic.

Set the phone numbers included on invites. This number is the phone number that shows up in the meeting a user schedules.

Set auto attendant languages for Audio Conferencing that the Audio Conferencing auto attendant uses to greet a caller when they dial in to an audio conferencing phone number. This step only applies if you're using Microsoft as your audio conferencing provider.

Set the length of the PIN for Audio Conferencing meetings.

Hope this information is helpful! If you have further questions, please feel free to contact us.
Anonymous

2024-10-24T01:18:56.2433333+00:00

Hi @Tom Ritter

I am checking the status of this case. Please let us know if you would like further assistance.

Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.

Thank you for your understanding and patience!
Tom Ritter 0 Reputation points

2024-10-24T12:20:47.7133333+00:00

Hi @Anonymous

Thanks to your guidance, while disappointed, I now understand that Dial-In numbers are not an included feature in 365 Business Premium for not-for-profit organizations.

However, I have tried twice to navigate the myriads of links to find which version is needed and what the cost would be. Can you help in that regard? Please know that we are a small no-for-profit, currently with four persons (three of which are volunteers) who all work from home or from a non-related office in support of our efforts. As the admin of the 365 instance, I am the only one who needs to add dial-in capabilities.
Anonymous

2024-10-25T02:46:09.9466667+00:00

Hi @Tom Ritter

As an administrator, you can purchase Audio Conferencing licenses for yourself instead of for all users. See https://www.microsoft.com/en-sg/microsoft-teams/audio-conferencing.

If this doesn't clear up your confusion, please go to the Nonprofit Contact Us page.

https://nonprofit.microsoft.com/en-us/contactus

Or you can call the phone support, but I'm not sure if they will provide specific information in this regard. Thanks for your understanding and support.

Find support phone numbers by country or region

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How to include/add dial-in numbers to Teams meeting invitations for 365 Business Premium under Microsoft's gratis program for Not-for-Profit?

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