Azure Virtual Desktop - RemoteApp Display Issue

Question

Hello,

I have recently issue with one small application which is starting as a published app in AVD with wrong resolution and only like one third of it is displayed in AVD.

I have tried AVD client and also WindowsAPP client with same results. But eg. in AppStore version of Windows app, it is showed properly.

Bellow you can see how it looks like as remoteAPP and how it looks like started in Session Desktop.

Any idea? This is my first issue with a displying of published applications.....until now every application works like a charm

Answer 1

Hi Zidu, Martin,

Thank you for reaching out to the Microsoft Q&A platform.

Based on your question description we understand that you are facing an issue with display issues in Azure Virtual Desktop (AVD) RemoteApp.

Here are a few steps you can try to resolve the issue:Please check that the display settings in your AVD host pool are configured correctly. Settings like smart sizing and dynamic resolution.

Set "Use Advanced RemoteFX Graphics for RemoteApp" to Disabled.

Try using keyboard shortcuts like Shift + Right Click on the taskbar icon of the application and selecting Restore or using Windows Key + Arrow Key to move the window.

Make sure you are using the latest version of the AVD client. please find the below document link for your reference:

https://learn.microsoft.com/en-us/azure/virtual-desktop/whats-new-client-windows?pivots=remote-desktop-msi

Also, recommend you please go through the below similar issue article for more information:

https://techcommunity.microsoft.com/discussions/azurevirtualdesktopforum/remote-app-windows-like-outlook-in-azure-virtual-desktop-are-not-displaying-on-s/4277685 .

If it was helpful, please click "Upvote" on this post to let us know.

Thank You.

Answer 2

Hello Zidu, Martin,

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue:

Azure Virtual Desktop - RemoteApp Display Issue

Solution:

Able to solve it via DPI settings in "compatibility mode"

Bellow settings applied for all users made a trick and application is now without any display glitches.

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Thank you.