Restore Web Apps Snapshots failed

Question

facing the errors as below when restoring the webapp in azure from the automatic backup

Operation name: Restore Web Apps Snapshots

Error code: ResourceOperationFailure

Message: The resource operation completed with terminal provisioning state 'Failed'.

JSON message: "Error in the restore operation: Internal Server Error\r\n"

Raised a support ticket ID: 2410310030002183 for one month and we have not received any solution yet. Any idea why this is occurring?

Answer 1

Hello Reby Koshy Alex

The error message you're seeing, "Internal Server Error," can have multiple reasons:

• May fail when a large number of resources exist in the subscription. Sometimes, a large number of resources can cause issues with the restore operation. https://github.com/Azure/azure-powershell/issues/26268
• Make sure the backup itself is in a good state. Try restoring from a different restore point to see if the issue persists
  https://learn.microsoft.com/en-us/answers/questions/1166244/error-failed-to-restore-backup-for-a-web-app-app-s