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Conditional access policy not working even though device is compliant
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shelby Simpson
20
Reputation points
I have a conditional access policy that is setup to only allow people with compliant laptops in Intune. We have a user that, even though his laptop is compliant, is rejected due to this conditional access policy. Does anyone know why this might be?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gudivada Adi Navya Sri 21,095 Reputation points Moderator2024-12-10T01:07:16.3033333+00:00 Hi Shelby Simpson,
Thank you for posting this in Microsoft Q&A.
It appears that you have created a duplicate issue on Microsoft Q&A. To avoid any confusion, we consider this thread a duplicate. Please refer to the link for the response https://learn.microsoft.com/en-us/answers/questions/2128536/conditional-access-policy-not-working-even-though
Thanks,
Navya.
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