Blank white screen after login to Teams on any browser on Ubuntu

Question

Blank white screen after login to Teams on any browser on Ubuntu

Dillon 25

After logging in to Teams I get a blank white page inside the window (with rounded corners so it's rendering some of what it should). I have tried restarting, logging out and in again, using a different microsoft account, clearing caches and other data, CTRL+R, accessing it via Chrome, Chromium, and Firefox, and teams-for-linux app. All have same outcome. (Ubuntu 20.04.6 LTS, 64bit)

As per various suggestions around the web, I have also tried resizing the window, disabling hardware acceleration, adding all kinds of varieties of urls to the "allow 3rd party cookies" list. nothing works.

I get all the usual login screens, but once logged in blank white screen.

However, it DOES work if I login via the mobile app on my phone (so I'm guessing it's not the account).

Ideas?

Jamie Jensen 10 Reputation points

2025-01-07T13:58:51.4133333+00:00

All:

I have the same issue. I am running with Debian 12, and no browser works. Furthermore, several linux-only browsers (Gnome Web, Falkon, etc) will not allow me to get past the login as they all say the account is locked. (And, before some genius comments on the number of times I may have logged in, I created a new account, logged in once on Google Chrome, logged out, then attempted the login on a different browser--all using username and password copied from a text file)

This is an 'emergency' for me, because I would have liked to use Teams on my linux desktop, but now I must use Teams on my iPhone. In actuality, this is an 'emergency' for Microsoft as it clearly does not work in current linux systems. Instead of waiting around for the developers to fix it, I, and many others, will simply use our phones and find other apps that work instead.
Ankush Singh 0 Reputation points

2025-01-08T06:53:36.4666667+00:00

same situation happened on my system also
Tomasz Zeludziewicz 0 Reputation points

2025-01-09T12:35:30.8566667+00:00

Same problem here. A lot of errors in console.

Can't login to Teams in Chrome/Firefox on Linux (PopOS)

Look at the screenshots below. It doesn't matter if I use Firefox or Chrome, Incognito mode or not.

I can't attach screenshots here (dunno why) so here are screenshots of Chrome browser, console and exported log from browsers console -> https://e.pcloud.link/publink/show?code=kZAuEwZr3IRTNf4qcVAXwv1uGtqQ7eDzMNX

1 answer

Your answer

Jamie Jensen 10 Reputation points

2025-01-07T13:58:51.4133333+00:00

All:

I have the same issue. I am running with Debian 12, and no browser works. Furthermore, several linux-only browsers (Gnome Web, Falkon, etc) will not allow me to get past the login as they all say the account is locked. (And, before some genius comments on the number of times I may have logged in, I created a new account, logged in once on Google Chrome, logged out, then attempted the login on a different browser--all using username and password copied from a text file)

This is an 'emergency' for me, because I would have liked to use Teams on my linux desktop, but now I must use Teams on my iPhone. In actuality, this is an 'emergency' for Microsoft as it clearly does not work in current linux systems. Instead of waiting around for the developers to fix it, I, and many others, will simply use our phones and find other apps that work instead.
Ankush Singh 0 Reputation points

2025-01-08T06:53:36.4666667+00:00

same situation happened on my system also
Tomasz Zeludziewicz 0 Reputation points

2025-01-09T12:35:30.8566667+00:00

Same problem here. A lot of errors in console.

Can't login to Teams in Chrome/Firefox on Linux (PopOS)

Look at the screenshots below. It doesn't matter if I use Firefox or Chrome, Incognito mode or not.

I can't attach screenshots here (dunno why) so here are screenshots of Chrome browser, console and exported log from browsers console -> https://e.pcloud.link/publink/show?code=kZAuEwZr3IRTNf4qcVAXwv1uGtqQ7eDzMNX

Answer 1

Anonymous

Hi @Dillon

According to your case description, you have tried many methods to solve this problem but none of them worked.

If this is an emergency, it is recommended that you contact Microsoft's online support.

Get support for Microsoft 365 for business

In addition, I will help you report this problem in the Microsoft 365 admin center. If there is any progress, I will contact you again. Thanks for your understanding and patience.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Anonymous

2024-12-16T06:18:44.52+00:00

Hi @Dillon

I am checking the status of this case. Please let us know if you would like further assistance.

Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.

Thank you for your understanding and patience!

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Blank white screen after login to Teams on any browser on Ubuntu

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