How to fix subscription issues

Question

Please help me guide how can I buy azure subscription because While I am trying to take azure subscription with all the require step it showing "Reenter your SMS verification code, or try again with a different phone number" in the final step. I tried for many time but still this error massage is coming. First I was thinking that may be my mobile number is not attached and link but with my mail but after attached and link the number it not being dine. Can anyone help me to purchase subscription .

Answer 1

Hello @Andreas Baumgarten

I have checked everything and all are Ok but still I could not purchase the subscription and that same error message is showing and that is "Reenter your SMS verification code, or try again with a different phone number"

Can you guide me with the process to purchase the subscription ....

Answer 2

Hi @SAMIR BEHARA ,

if you have problems with the phone validation in the Azure Account creation process please take a look here: Identity verification by phone

Here are some additional information:

You can use any phone number for verification as long as it meets the requirements. The phone number that you enter for verification isn't stored as a contact number for the account.

• A Voice-over-IP (VoiP) phone number can't be used for the phone verification process
• Check that your phone can receive calls or SMS messages from a United States-based telephone number.
• Double-check the phone number that you enter, including the country code that you select in the drop-down menu.
• If your phone doesn't receive text messages (SMS), try the Call me option.

Source: No verification text message or phone call

Make sure to select the right country code in the drop-down and enter the phone number without the country code.

One option might be to call Microsoft's Global Support: Global Customer Service phone numbers

Maybe they are able to help.

I've noticed a couple of questions/threads related to this issue in the past. But none of them gave an answer how to fix this or if it was fixed at all.

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten