sigin error code

Question

sigin error code

Glenn Maxwell 12,871

Hi All when i check sign-in logs for one of the Azure Service Principal i.e Azure App Registration, i am seeing the below error as in screenshot. please guide me as client secret is valid and i dont see any issue.

sign-in

Silvia Wibowo 6,041 Reputation points Microsoft Employee Volunteer Moderator

2025-01-15T22:45:29.8433333+00:00
Hi @Glenn Maxwell , I understand you encountered error code 500014 in Sign-In Logs.

Follow these steps to check the app registration:

Sign in to the Microsoft Entra admin center.

If you have access to multiple tenants, use the Settings icon in the top menu to switch to the tenant in which you want to register the application from the Directories + subscriptions menu.

Browse to Identity > Applications > App registrations and select All applications.

Select the corresponding Service Principal that gave you the error code. Check whether the secret or certificate is still valid.

If you can't find it in All applications, select Deleted applications. You can select Restore app registration.

If you can't find it at all, it means your Entra ID Admin has deleted the Application Registration more than 30 days ago. You need to do Application Registration again.

Please accept an answer if correct. Original posters help the community find answers faster by identifying the correct answer. Here is how.

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Silvia Wibowo 6,041 Reputation points Microsoft Employee Volunteer Moderator

2025-01-15T22:45:29.8433333+00:00

Hi @Glenn Maxwell , I understand you encountered error code 500014 in Sign-In Logs.

Follow these steps to check the app registration:

Sign in to the Microsoft Entra admin center.

If you have access to multiple tenants, use the Settings icon in the top menu to switch to the tenant in which you want to register the application from the Directories + subscriptions menu.

Browse to Identity > Applications > App registrations and select All applications.

Select the corresponding Service Principal that gave you the error code. Check whether the secret or certificate is still valid.

If you can't find it in All applications, select Deleted applications. You can select Restore app registration.

If you can't find it at all, it means your Entra ID Admin has deleted the Application Registration more than 30 days ago. You need to do Application Registration again.

Please accept an answer if correct. Original posters help the community find answers faster by identifying the correct answer. Here is how.

Answer 1

Bandela Siri Chandana 3,055 Microsoft External Staff Moderator

Hi @Glenn Maxwell

Thank you for posting your issue on Microsoft Q&A.

I understand that you are encountering an error code 500014. As per the error either the subscription is lapsed, or administrator disabled the application.

If your Subscription within the tenant is still active, then an admin must have disabled the application. If you have an admin account, you can re-enable it through the Azure Portal.

Follow the below steps to resolve the issue:

1.Navigate to Microsoft Entra ID.

2.Navigate to Enterprise Applications and remove all the filters.

3.Search the application based on application id or from all applications.

4.Click on Properties.

5."Enable for users to sign-in?" to YES

User's image

Hope this helps. Do let us know if you have any further queries.

If this answers your query, do click `Accept Answer` and `Yes`.

Thanks,

B. Siri Chandana.

Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-01-20T00:51:59.1533333+00:00

Hi @Glenn Maxwell
Following up to see if the above answer was helpful. If this answers your query, do click `Accept Answer` and `Yes` for was this answer helpful. And, if you have any further query do let us know.
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-01-21T00:52:43.6666667+00:00

Hi @Glenn Maxwell
Following up to see if the above answer was helpful. If this answers your query, do click `Accept Answer` and `Yes` for was this answer helpful. And, if you have any further query do let us know.

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