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I can't add work profile in Redmi Note 13 Pro + 5G in intune app

Kumar G, Nirmal 0 Reputation points
2025-01-16T10:41:04.47+00:00

I installed Intune company portal in Redmi Note 13 Pro + but it cant add work profile. I don't know about the issue
If anyone has problem with this issue
Could you Please tell me what was the reason for not adding work profile?

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Xenia-MSFT 3,900 Reputation points Microsoft Vendor
    2025-01-17T02:59:08.8466667+00:00

    @Kumar G, Nirmal Thanks for posting in our Q&A.

    To clarify this issue, we appreciate your help to collect some information:

    1.Is it an Android personally owned with work profile enrollment device?

    2.Based on my research, I find someone else has met this issue. Maybe the following action will solve it. Please try to remove work profile in settings --> users and accounts and restart the mobile and try to create work profile from the beginning

    If there is anything update, feel free to let us know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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