Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hello,
To resolve this issue, I would suggest raising a support ticket using the link below. This will allow an assigned engineer from the respective team to investigate and assist in resolving the matter promptly.
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide
Thank you.
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