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My E5 account has been disabled

jun hu 0 Reputation points
2025-01-22T04:02:30.3966667+00:00

I think I have not violated the rules. I mainly use OneDrive to make API calls and do some small program development and debugging. Please help me recover.

Microsoft 365 and Office | SharePoint | For business | Windows
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  1. Ramesh Subedi 100 Reputation points
    2025-01-22T04:22:11.8333333+00:00

    Hi Jun,

    If you are using a business account, try consulting with your administrator. They can unblock your account. If this is happening to your personal account, then please contact the Microsoft support team, and then they will assist you or redirect you to the right department.

    The quick link for Microsoft support is : https://support.microsoft.com/contactus?ContactUsExperienceEntryPointAssetId=S.HP.SMC-HOME

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  2. Yanli Jiang - MSFT 31,611 Reputation points Microsoft External Staff
    2025-01-23T08:22:11.0166667+00:00

    Hi @jun hu ,

    As Ramesh Subedi said, to recover your account, you should contact Microsoft support for assistance. They can help you understand the reason for the disablement and guide you through the recovery process.

    If you believe you have not violated any rules, it's important to clearly communicate this to support when you reach out.

    Lucky!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it.

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